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1、百色市財經(jīng)職業(yè)技術學校百色市民族旅游學校教案授課專業(yè):酒店服務與管理(酒店1班)授課名稱:飯店服務與管理.授課教師:楊冬云教務負責人:何堂飛學校負責人:馬德峰時間:2013.09.至2013.12.sectionengineeringcodeforconstructionandacceptanceofqualityobjectivestomeetthenational,bothofthebiddingdocumentsanddrawingswithbrilliantconstructiontocreate"safeandcivilizedmodelworksfinei
2、nZhuhaicity";SectionIIqualitymanagementsysteminordertostrengthenthequalitycontrolofprojectconstructionsite,accordingtotheprojectmanagementhandbook(SecondEdition),thequalitymanagementsystemmanualandproceduresspecifiesthecontrolplan.Appliestoallconstructionqualitymanagementinconstructionw
3、orkofthisproject,thisprojectinprojectmanagementwillfullyimplementtherequirementsofthequalitymanagementsystemstandard.Thisqualitymanagementsystemistheprojectofimplementingqualityassuranceinmechanicalandelectricalinstallationengineeringconstructiononeofthebasicrequirements,relatingtotheco
4、nstructionoftheprojectstaffwillEngineeringprofileserialnumberprofessionalpointsitemsusedmaterialspecificationsconnection/layingwayinstallationparts1todrainagewaterdrytubesteelplasticcompositetubeDN25~DN100silkbuckleconnectiontubeinsightloadedwaterdrytubesteelplasticcompositetubeDN100abo
5、ve(mechanicalpressureslot)cardhoopconnectionbasementtrunktubewatersupporttubePPRtubeDN15~DN20hotmeltconnectionlevelinglayerwithindarkburiedusermeterDN20,andDN25silkbuckleconnectionDanglayertubewithinlifedrainagedrytubeUPVCdrain49第次課8學時授課時間320分鐘課題(章節(jié))項目一初探飯店任務1追蹤飯店業(yè)的成長任務2通覽飯店的構(gòu)成任務3造就優(yōu)秀的“
6、飯店人”教學目的與要求:知曉飯店的含義了解中外飯店業(yè)的發(fā)展史,了解飯店集團。教學重點、難點:1.熟悉并掌握飯店的類型、等級劃分和飯店內(nèi)部組織機構(gòu)。2.體會飯店服務的內(nèi)涵,了解飯店對員工和基層管理人員的素質(zhì)要求。教學方法及師生互動設計:教師講解、搜集圖片、觀看視頻,多種途徑了解飯店。課堂練習、作業(yè):思考練習1.填“世界飯店發(fā)展階段”表。2.判斷3題說法的對錯。3.簡答3題。拓展課業(yè)活動一:當?shù)仫埖隁v史知多少活動二:與“飯店人”面對面活動三:“踩格子”游戲sectionengineeringcodeforconstructionandacceptanceofquality
7、objectivestomeetthenational,bothofthebiddingdocumentsanddrawingswithbrilliantconstructiontocreate"safeandcivilizedmodelworksfineinZhuhaicity";SectionIIqualitymanagementsysteminordertostrengthenthequalitycontrolofprojectconstructionsite,accordingtotheprojectmanagementhandbook(Se