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1、RISKMANAGEMENTOFTECHNOLOGYOUTSOURCINGFIL-81-2000November29,2000TO:CHIEFEXECUTIVEOFFICERSUBJECT:FFIECGuidanceonManagingRisksAssociatedWithOutsourcingTechnologyServicesTheFDIC,togetherwiththeotherfederalregulatorsofbanks,thriftsandcreditunions,issuedtheattachedjointguidanceonmanagi
2、ngtheriskexposureaninstitutionfaceswhenitusesoutsidefirmsfortechnology.ThroughtheFederalFinancialInstitutionsExaminationCouncil(FFIEC),theregulatorsissuedthisguidanceonkeymanagementissueswhenoutsourcingtechnology.Theseissuesincluderiskassessment,serviceproviderselection,contractt
3、ermsandoversightofoutsourcingarrangements.Theguidanceisintendedtoassistfinancialinstitutionsthatareincreasinglyrelyingonoutsidefirmsfortechnology-relatedproductsandservicestosupportanarrayofbankingfunctions.Institutionsofallsizesareusingtheseproductsandservices,astechnologygrowsm
4、orecomplexanddynamic,creatingagreaterimpetustooutsource.Inaddition,theemergenceofnewstartupservicecompanieswithlimitedexperience,resourcesandknowledgeoftheregulatedfinancialservicesenvironmentheightenstheimportanceofeffectiverisk-managementpracticesatthefinancialinstitution.Insti
5、tutionsandtheircustomerscanachievebenefitsthroughoutsourcingofproductsandservices.However,responsibilityformanagingtherisksassociatedwiththoseproductsoractivitiescannotbeoutsourced.Financialinstitutionsshouldensurethatanappropriaterisk-managementprocessisinplacetoidentify,measure
6、,monitorandcontroltherisksassociatedwithtechnology-relatedoutsourcingarrangements.Formoreinformation,pleasecontactThomasJ.Tuzinski(202-898-6748)orRobertD.Vilim(202-898-6511)intheFDIC'sDivisionofSupervision.MichaelJ.ZamorskiActingDirectorAttachment:RiskManagementofOutsourcedTechno
7、logyServicesDistribution:FDIC-SupervisedBanks(CommercialandSavings)andServiceProvidersNOTE:PapercopiesofFDICfinancialinstitutionlettersmaybeobtainedthroughtheFDIC'sPublicInformationCenter,80117thStreet,NW,Room100,Washington,DC20434(800-276-6003or202-416-6940).RiskManagementofOuts
8、ourcedTechnologyServicesNovember28,2000P
