rethinking knowledge management from knowledge objects to knowledge processes

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1、InformationScienceandKnowledgeManagementEditor-in-ChiefJ.MackenzieOwenEditorialBoardM.BatesP.BruzaR.CapurroE.DavenportR.DayM.HedstromA.M.PaciC.TenopirM.ThelwallClaireR.McInerney·RonaldE.DayRethinkingKnowledgeManagementFromKnowledgeObjectstoKnowledgeProcessesWith14Figuresand16TablesEditorsClaire

2、R.McInerneySchoolofCommunication,InformationandLibraryStudiesRutgers,TheStateUniversityofNewJersey4HuntingtonSt.NewBrunswick,NJ08901USAclairemc@scils.rutgers.eduRonaldE.DaySchoolofLibraryandInformationScienceIndianaUniversity1320East10thStreet,LI011Bloomington,IN474053907USAroday@indiana.eduLib

3、raryofCongressControlNumber:2007923597ACMComputingClassi?cation:K.4,H.1,H.4ISSN1568-1300ISBN978-3-540-71010-3SpringerBerlinHeidelbergNewYorkThisworkissubjecttocopyright.Allrightsarereserved,whetherthewholeorpartofthematerialisconcerned,speci?callytherightsoftranslation,reprinting,reuseofillustr

4、ations,recitation,broadcasting,reproductiononmicro?lmorinanyotherway,andstorageindatabanks.DuplicationofthispublicationorpartsthereofispermittedonlyundertheprovisionsoftheGermanCopyrightLawofSeptember9,1965,initscurrentversion,andpermissionforusemustalwaysbeobtainedfromSpringer.Violationsarelia

5、bleforprosecutionundertheGermanCopyrightLaw.SpringerisapartofSpringerScience+BusinessMediaspringer.comcSpringer-VerlagBerlinHeidelberg2007Theuseofgeneraldescriptivenames,registerednames,trademarks,etc.inthispublicationdoesnotimply,evenintheabsenceofaspeci?cstatement,thatsuchnamesareexemptfromt

6、herelevantprotectivelawsandregulationsandthereforefreeforgeneraluse.Typesetting:bytheeditorsProduction:IntegraSoftwareServicesPvt.Ltd.,Puducherry,IndiaCoverdesign:KünkelLopka,HeidelbergPrintedonacid-freepaper45/3100/Integra543210Preface“KnowledgeManagement.”Today,thetermsuggestsapluralityoftech

7、niques,methods,andepistemologies:frominformationmanagementtocommunication“capturing”andmanagementtodatabasemanagementandvisualization.Historically,thetermaroseoutofaninterestintheJapanesemethodsofpost-Fordistproduction,wheremethod