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1、Businessadvicebooksdon’tagreeonmuch,butthey’repracticallyunanimousonthisbitofadvicetoseniormanagers:focusonthebigthings,andleeavethedetailstoyourteam.能夠讓商業(yè)忠告類圖書一致認(rèn)同的觀點(diǎn)并不多,但它們幾乎都會(huì)給高管提供這樣一條忠告:專注于大的事情,將細(xì)節(jié)交給團(tuán)隊(duì)。I’vespentmycareerdoingtheopposite.AndIbelieveitislargelyr
2、esponsibleforthesuccessI’vehadsofar.但我在整個(gè)職業(yè)生涯都采取了截然相反的做法。而且我相信,我到目前取得的成功,很大程度上要?dú)w功于這種管理方法。Thesedays,whenIworkwithyoungchiefexecutives,Iurgethemtotrymy“sweatthesmallstuff”managementmethod.Itmayseemcounterintuitive,asthoughIamurgingCEOstoactlikethatmostdreadedcreatu
3、re,themicromanager.Butthisapproachcandelivertheoppositeeffect.Infact,Ihavefounditbuildsemployeetrust,bringsthebestoutofthebestemployees,and,mostimportantly,buildshigh-performanceteams.最近在與一些年輕CEO們合作時(shí),我強(qiáng)烈建議他們嘗試一下我“關(guān)注小事”的管理方法。雖然這似乎有違常識(shí),好像我在誘惑這些CEO變成最可怕的怪物——微觀管理者。但實(shí)
4、際上這種方法會(huì)帶來相反的效果。事實(shí)上,我發(fā)現(xiàn)這種管理方法能夠建立起員工的信任,讓最優(yōu)秀的員工有最好的表現(xiàn),并且最重要的是,它有助于建立一支高效的團(tuán)隊(duì)。Chiefexecutives,especiallyfounders,oftenfindthemselvestornbetweentwocontradictoryimpulses.Ononehand,theyaspiretohire“A+”employeeswhowilltakethecompanytonewheightswiththeirawesomeness.Onthe
5、otherhand,manyCEOshaveaclearvisionforeveryaspectofhowtheircompaniesshouldberunandawickedperfectioniststreak.Thismeanstheyoftensuccumbtothetemptationtogetinvolvedineverydetailofthecompany’soperations,insteadofempoweringtheextraordinarypeoplethey’vejustspentagreatd
6、ealofenergyhiring.首席執(zhí)行官,尤其是公司創(chuàng)始人,往往發(fā)現(xiàn)自己在兩種相互矛盾的沖動(dòng)之間左右為難。一方面,他們渴望找到“A+”員工,憑借他們的非凡魅力將公司帶到新高度。另一方面,許多CEO對(duì)于公司各個(gè)方面如何運(yùn)營(yíng)有清晰的愿景,帶有一種邪惡的完美主義傾向。這意味著,他們往往會(huì)忍不住誘惑,參與到公司運(yùn)營(yíng)的每一個(gè)細(xì)節(jié),而不是向他們花大力氣聘用的人放權(quán)。Inotherwords,CEOsmicromanage.Thisinevitablyleadstoafrustrated,demoralized,andevenp
7、aralyzedorganization.Here’swherea“sweatthesmallstuff”approachcanworkwell.換言之,CEO在進(jìn)行微觀管理。而這將不可避免地導(dǎo)致公司上下滋生沮喪情緒,士氣低落,甚至陷入癱瘓。那么,“關(guān)注小事”的管理方法,如何實(shí)施才能奏效?Asmyfirststartupbegantogrowquickly,Ifoundmyselfwantingtofollowmyperfectionistimpulseswithoutunderminingmyteams’ability
8、togetthingsdoneusingtheirown—usuallymoreinformed—judgment.Myideashadmerit,andtheyavoidedthepitfallsof“designbycommittee,”whichoftenleadstouninspiringandwatered