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《have you ever been in a conflict(沖突)- do you know how to solve it- 閱讀理解答案》由會員上傳分享，免費(fèi)在線閱讀，更多相關(guān)內(nèi)容在應(yīng)用文檔-天天文庫。
1、Haveyoueverbeeninaconflict(沖突)?Doyouknowhowtosolveit?閱讀理解答案 Haveyoueverbeeninaconflict(沖突)?Doyouknowhowtosolveit?Conflictresolutionisapeacefulwayoftryingtosolveaconflict.Bothsidesintheconflictexplainwhattheythinkhappenedtocauseit.Thepersonwholistenstobothsi
2、desiscalledthemediator(調(diào)解人). Afterbothsidestellwhattheythinkhappenedtocausetheconflict,theydiscusswaystosolveit.Theytrytocomeupwitha“resolution”thatbothsidesagreeto.Theycannotbeangryduringthecommunication.Everyoneshouldusegoodlisteningandattendingskillswhil
3、etalking.Ifvoicesgettooloudoritappearsthatsomeoneisangry,themediatorwillspeakupandhavethemtreateachotherwithrespect.Afterdifferentsuggestionsaresharedinhowtomediatetheconflict,itistimefor discussingthebestsolution(解決辦法). Hereisanexampleofhowconflictresolut
4、ionworksstepbystepinaschoolplaygroundsetting: ●Someonesaysastudentpushedhimonthefootballfield. ●Thepersonwhowasaccusedasthe“pusher”saysitwasactuallyanaccident. ●Thepersonwhowaspushedgetsthemediator. ●Themediatortakesthetwopersonstoaquieterplace,awayfromo
5、therstotalk. ●Themediatorcalmsthemdownandletsthemknowheunderstandstheirfeelings. ●Eachpersondescribeswhathappened. ●Themediatorrepeatswhatheheard,soitiscleartoeveryone. ●Themediatorasksforideastosolvetheproblem. ●Thetwopersonsoffertheirownsolutions. ●T
6、hetwopersonshaveadiscussionandcometoanagreement. ●Themediatormakessurethepersonsfollowthesolution. ●Themediatorofferspraiseforsolvingtheproblem. Conflictresolutioncanbeusedinmanyenvironments.Itencouragespeopletotellwhatreallyhappened,tosharetheirfeelings,
7、andtoworktogetherpeacefullytosolvetheproblem.Itofferspeopleworkablestepstoreachanagreementwiththehelpofamediator. tothepassage,iftwostudentshavehadafight,theyhadbetter. K.callthepoliceB.getamediator C.askparentsforideasD.describethefighttoteachers confli
8、ctresolution,themediator’sjobisto. L.describewhatreallyhappenedtobothsides bothsidesreachanagreementinaproperway N.listentobothsidesandthenpunishthetroublemaker O.writedownwhatbothsideshavee
