internet商務(wù)標(biāo)準(zhǔn)（互聯(lián)網(wǎng)商務(wù)標(biāo)準(zhǔn)）

internet商務(wù)標(biāo)準(zhǔn)（互聯(lián)網(wǎng)商務(wù)標(biāo)準(zhǔn)）

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1、TheworlcfsfirstINTERNETbusinessstandardYanagiclairaDepartmentofelectronics,ShantouUniversity,Guangdong,Shantou515063Y.M.Yao,JohnYang,KevinJiU.S.communications(uslinkcn.com)technologycompaniesInDecember14,1999,attheSt.FrancishotelinCalifornia,SanFrancisco,USA,theworld，sfirstINTERNETbusinessstandard(T

2、heStandard)wasannouncedForInternetCommerce,Version1一1999).ThisstandardisledbyZiff-Davismagazine,organized301worldfamousINTERNETandITgiant,relevantnon-governmentalorganizations,journalists,scholarsafterhalfayear,ontheseven,47standardswerefinalizedaftertworoundsofvoting.Althoughthisisonlya1edition,ith

3、asstandardizedthestandardsofonlinestoresthatuseINTERNETinretailstorestoacertainextent.AlthoughitsformulationisentirelyinaccordancewiththeAmericanstandards,itobviouslyhasareferencevalueforthebeginningofe-commerceinchina?Thisstandarddefinestheconceptofe-commerceandINTERNETbusiness:E-commercereferstoth

4、euseofanyinformationandcommunicationtechnologyforanyformofbusinessormanagementoperationsorexchangeofinformation?INTERNETbusinessreferstotheuseofINTERNET,includingtheWWWwebforanye-commerceoperation.TheformulationoftheINTERNETstandardhasfivepurposes:1,increasethedegreeofconsumerconfidenceandsatisfacti

5、onintheINTERNETbusiness;2,establishatrustrelationshipbetweenconsumerandvendors:3,helpdealersgetaworldclasscustomerserviceexperience,acceleratethepaceofdevelopmentandreducethecost;4,andenhancedsupportforINTERNETbusinessselfadjustmentability;5,helpsellersandconsumerstounderstandanddealwithallkindsofru

6、lesandsymbolsofrapidgrowth?Obviously,thisstandardcanbeusedforthesellerINTERNETbusiness,andtoallconsumersandpartnersclaimtocomplywiththisstandard;canalsobeusedtotestwhetherconsumervendorscanprovidehighqualityservice?Atthesametime,italsocanguidesupplierssuchasIT,websitedevelopersandsystemintegratorsin

7、therelevantbusiness?Thewholestandardisdividedintosevenitemsand47sections?Allpaymentsaremarked''minimumrequirements7',or"thebestchoice〃?Ifaretailerclaimsthatitsonlinestoreisuptothisstandard,itmustmeeta

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