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1、西安電子科技大學(xué)碩士學(xué)位論文IIABSTRACTAutomotiveserviceindustryisconsideredthemostprofitableautomotiveindustrychainapart,isatypicalcapitalandtechnology-intensiveindustries.Currentlyundertheworld’Smajorautomobilemanufacturersintheautomotivemanufacturingextremelyintensecompetition,theautomotiveserviceindustr
2、yhasbeenincreasingemphasis,andhasbeenfullydeveloped.Thecurrentworld’Sdevelopedcountriesintheautomotiveserviceindustryhasachievedahighdegreeofinformationmanagement.Witllrapidgrowthoftheholdingquantities,todeveloptheautomotiveserviceindustryCanpromotethecompetitivenessofourcountry’Sautomobilein
3、dustry,andit’Salsothekeyfactorsinsustainabledevelopmentofthisindustry.AlthoughChina'scurrentautomotiveserviceindustrydeveloprapidly,theindustryisnotperfect,hardwarebackward,poormanagement,inadequateusemanagementsottwaregeneraily,aseriouslackofinformationtechnologymastermodemmanagementinnovati
4、vetalents,resultinginthequalityofserviceisnothigh,disorderlycompetitionInordertonarrowthegapwithdevelopedcountriesintheautomotiveserviceindustry,inthecaseofhardwareitisdifficulttoimprovetheconditiontemporarily,isanimportantwaytooptimizeinternalbusiness,informationtechnology,upgradeexistingman
5、agementlevel.Theresearchsubjectdevelopedavehiclemaintenancemanagementsystem,Integratedautomotiverepairindustrybusinessprocesses,enterpriseresourceoptimization,increaseworkefficiencyandfinallypromoteenterpriseinformationconstructionTotheAutorepairmanagementsystem,thepaperistodorequirementsanal
6、ysis,systemdesignandtesting.Thesisanalyzestheautomotiverepairbusinessprocesses,andonthisbasis,thesystemisdividedintothreefunctionalmodules:intosalesmanagement,inventorymanagement,andmaintenancemanagement.Tothedemandanalysis,accordingtomaintenancemanagementbusinessprocesses,themoduleisdividedi
7、ntoreception,repairquote,directorofdispatching,maintenancepicking,completedaudits,financialsettlement,andseveralsub—modules,fordifferentfunctionalmodules,conducted誦thpatientsanalysismakediagrams.Inthesystemdesign,thesystemisdesignedforC/Sstru