Dorothy E Leidner and Timothy Kayworth:REVIEW:A review of culture in information systems research:Towards a theory of information technology culture conflict.pdf

Dorothy E Leidner and Timothy Kayworth:REVIEW:A review of culture in information systems research:Towards a theory of information technology culture conflict.pdf

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1、Leidner&Kayworth/CultureinISResearchMISQREVIEWREVIEW:AREVIEWOFCULTUREININFORMATIONSYSTEMSRESEARCH:TOWARDATHEORYOFINFORMATION1TECHNOLOGYCULTURECONFLICTBy:DorothyE.LeidnerinsightsintoourunderstandingofthelinkagesbetweenITBaylorUniversityandculture.Webeginbyconceptua

2、lizingcultureandlayingP.O.Box98005thegroundworkforavalues-basedapproachtotheexami-Waco,TX76798-8005nationofITandculture.Usingthisapproach,wethenU.S.A.provideacomprehensivereviewoftheorganizationalandDorothy_Leidner@baylor.educross-culturalITliteraturethatconceptua

3、llylinksthesetwotraditionallyseparatestreamsofresearch.Fromouranalysis,TimothyKayworthwedevelopsixthemesofIT-cultureresearchemphasizingBaylorUniversityculture’simpactonIT,IT’simpactonculture,andITculture.P.O.Box98005Buildinguponthesethemes,wethendevelopatheoryofIT

4、,Waco,TX76798-8005values,andconflict.Baseduponthetheory,wedevelopU.S.A.propositionsconcerningthreetypesofculturalconflictandTimothy_Kayworth@baylor.edutheresultsoftheseconflicts.Ultimately,thetheorysuggeststhatthereconciliationoftheseconflictsresultsinareorientati

5、onofvalues.Weconcludewiththeparticularresearchchallengesposedinthislineofinquiry.AbstractKeywords:Nationalculture,organizationalculture,infor-Anunderstandingofcultureisimportanttothestudyofmationsystems,ITvaluesinformationtechnologiesinthatcultureatvariouslevels,i

6、ncludingnational,organizational,andgroup,caninfluencethesuccessfulimplementationanduseofinformationtechnology.Culturealsoplaysaroleinmanagerialpro-Introductioncessesthatmaydirectly,orindirectly,influenceIT.Cultureisachallengingvariabletoresearch,inpartbecauseofthe

7、Cultureisoftenpartiallyblamedwhenorganizationsexperi-multipledivergentdefinitionsandmeasuresofculture.encefailure.Forexample,theColumbiaandChallengerNotwithstanding,awidebodyofliteraturehasemergedthatdisastersexperiencedbyNASAwereinpartattributedtoashedslightonthe

8、relationshipofITandculture.Thispaperculturethatvaluedconformitytorulesresultingintheover-setsouttoprovideareviewofthisliteratureinordertolendlookingofpo

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