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1、Ambiguityandcommunicationincross-culturalacquisitions:towardsaconceptualframeworkAnetteRisbergDepartmentofBusinessAdministration,SchoolofEconomicsandManagement,LundUniversity,Lund,SwedenStatesthatmergersandMergersandacquisitions(henceforthcalledcausesuncertaintyandambiguity(Kahnetacq
2、uisitionsareknowntoacquisitions)arecomplexphenomenaknownal.,1964)andthatmanypost-mergerprob-havefailuresthatoftenaretohavehighfailurerates(e.g.Larsson,1990;lemsdevelopfromlackofsufficientinforma-explainedbyclashingcorpo-Napier,1989).Culturalclashesbetweentwotion(Marks,1982).Thissitua
3、tionislikelytoratecultures.Previousmergingcompanieshavebeenoneofthemostbeexacerbatedincross-culturalacquisitions,researchhastriedtopredictcommonexplanations(e.g.BuonoandwhereitisnotonlythecorporateculturethatbetteracquisitionoutcomesBowditch,1989).Cultureisacomplexphe-cancreateobstac
4、les,butalsodifferencesinbyprescribingdifferentkindsnomenonbuiltonmanydimensions.Somenationalcultureandlanguage.Thus,besidesof?tsbetweenthecombiningresearcherscontendthatcorporateculturethedifficultiesinunderstandinganddealingcompanies.Takesanalterna-researchersoftenusetoosimplistican
5、withanewcultureatseverallevels,thepar-tiveperspectivetolookatapproachinstudieswhentheyconsidercul-tiesinvolvedmustalsotrytocommunicate,mergersandacquisitions.turetobeconsensualamongallmembersperhapsusingaforeignlanguageorspeakingDevelopsaconceptualframe-(Martin,1992,p.5;MartinandSieh
6、l,1982).Towithsomeonewhoisnotusingtheirmotherworkthatusescommunica-them,culturalambiguity,ratherthanfulltongue.tionthroughouttheacquisi-understandingandconsensus,isanimpor-Therefore,theobjectiveofthispaperistotionprocesstoproduceandtantelementforthestudyoforganizationalexaminetherole
7、ofambiguityandcommuni-negotiatesomemeaningoutcultures.Viewingcorporateculturefromcationdifficultiesinthecontextofcross-ofambiguitiesandculturalonlyaconsensusperspective“createspre-culturalacquisitions.Theamountandcon-differences.Suggeststhatdictableblindspotsinunderstandingansistency
8、oftheinforma