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1、Chapter12-ProjectQualityPlanningandProjectKickoff1.?W.EdwardsDemingassertedthatmanagersneedtounderstandbothserialvariationandsequentialvariationandthenworktoreduceboth.?a.?True?b.?FalseANSWER:??FalseDIFFICULTY:??ModerateLEARNING?OBJECTIVES:??CTPM.KLOP.19.12.
2、05-DescribethemajorcontributionstocontemporaryprojectqualitymadebyeachofthequalitygurusandbyTQM,ISO,andSixSigma.KEYWORDS:??Bloom's:AnalysisNOTES:??CompletionTime:5Minutes2.?W.EdwardsDemingarguedthatmanagersmustunderstandcauseandeffectrelationshipstopredictfu
3、turebehavior.?a.?True?b.?FalseANSWER:??TrueDIFFICULTY:??EasyLEARNING?OBJECTIVES:??CTPM.KLOP.19.12.05-DescribethemajorcontributionstocontemporaryprojectqualitymadebyeachofthequalitygurusandbyTQM,ISO,andSixSigma.KEYWORDS:??Bloom's:KnowledgeNOTES:??CompletionTi
4、me:3Minutes3.?JosephJuraniscreditedfordevelopingtheQualityTrilogythatincludesqualityplanning,qualitycontrol,andqualityimprovement.?a.?True?b.?FalseANSWER:??TrueDIFFICULTY:??EasyLEARNING?OBJECTIVES:??CTPM.KLOP.19.12.05-Describethemajorcontributionstocontempor
5、aryprojectqualitymadebyeachofthequalitygurusandbyTQM,ISO,andSixSigma.KEYWORDS:??Bloom's:KnowledgeNOTES:??CompletionTime:3Minutes4.?Crosby,awellknownqualitymanagementthoughtleader,assertsthatqualityismeetingrequirements,notexceedingthem.?a.?True?b.?FalseANSWE
6、R:??TrueDIFFICULTY:??EasyLEARNING?OBJECTIVES:??CTPM.KLOP.19.12.05-DescribethemajorcontributionstocontemporaryprojectqualitymadebyeachofthequalitygurusandbyTQM,ISO,andSixSigma.KEYWORDS:??Bloom's:KnowledgeNOTES:??CompletionTime:3Minutes5.?TheInternationalOrgan
7、izationforStandardization(ISO)?developedaqualitymanagementstandardthatnowencompassessevenqualitymanagementareasincludingleadership,operations,andimprovement.?a.?TrueCopyrightCengageLearning.PoweredbyCognero.Page?13Chapter12-ProjectQualityPlanningandProjectKi
8、ckoff?b.?FalseANSWER:??TrueDIFFICULTY:??ModerateLEARNING?OBJECTIVES:??CTPM.KLOP.19.12.05-DescribethemajorcontributionstocontemporaryprojectqualitymadebyeachofthequalitygurusandbyTQM,ISO,andSixSi