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1、.word可編輯.投訴信日期Dearsir,(第一段)IamsorrytoinformyouthatIamunhappyabout__________________，soIregrettohavetocomplain_____________（提出投訴，表示遺憾）(第二段)Thereare________________(問題1)，______________(造成的影響)；___________________(問題2)，_________________(造成的影響)；（該段主要用于陳述不滿的原因）。（第三段）Iwould
2、appreciateitverymuchifyourcompanycouldlookintothematterandarrangeforareplacementofthefaultygoodspromptly.SoIproposethatyou___________________________________________,Iamlookingforwardtoyourearliestreply.（該段主要提出補(bǔ)救的建議）SincerelyyoursXXX.專業(yè).專注..word可編輯.常見詞和關(guān)鍵詞：latedelive
3、ry，cause，fulfillorder，oncheckingthegoodsreceive(當(dāng)驗貨時)，Ifoundthat,sincethelatedeliveryhascauseddissatisfactionamongourcustomers,Iconsidering,discount,Isuggestthat,Iproposethat,recently,refuse,asyouknown,after-salesservice,breakdown,immediate,shipment,delay,.專業(yè).專注..wor
4、d可編輯.道歉信日期Dearsir，（第一段）Thankyouforyourletterof______（時間）.Iamverysorrytohearaboutyourproblemswithmyfaulty.Ihadnoideathatyouwereinanywaydissatisfied.(感謝對方告知實情，并表示道歉)（第二段）Ifyouhadletmeknowearlier,Icouldhaveinvestigatedthisimmediately.Pleaseallowmetoexplainwhathappened._
5、_________________________________(解釋原因)；————————————（提出解決方案）；ifyouexperienceanydifficulties,pleasecallmeorfaxmeatonceandIwilltakeimmediateaction.（該段用于解釋原因并提出解決方案）（第三段）PleaseletmeapologizetoexpresshowsorryIam.Iwillmakeeffortstopreventarecurrence.(我們將盡力防止此事再次發(fā)生)Sincere
6、lyyours.專業(yè).專注..word可編輯.XXX常見詞和關(guān)鍵詞：excellent,apologize感謝信日期DearSir,（第一段）IamwritingthislettertoexpressmygratitudeforyourwarmreceptionwhileI______________________。（告之感謝對方什么）（第二段）Yoursinceritywasmostimpressive.Withoutyourhelp,thingswouldnothavegonesosmoothly.___________;
7、_____________;______________(l列舉對方如何幫助我們)。Itishardtoimaginewhatmylifehavebeenlikewithoutyourcareandhelp.（恭維對方，描述如何幫助我們）（第三段）Iamanticipatingfurthercooperation.Inreturnforyourhospitality,Iwouldliketoinviteyouto____________（邀請來做什么），Iamlookingforwardtoseeingyouagainattha
8、ttime.（對未來關(guān)系展望）Sincerelyyours.專業(yè).專注..word可編輯.XXX常見詞和關(guān)鍵詞：hospitality，warmreception,heartfeltthanks,colleagues邀請函日期DearXXX，（第一段）Iamde
