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1、民航客艙服務實用英語Unit1PreflightBriefingByRuiZhoucontents01Warm-up02Keywordsandexpressions03SentencePatterns04DialoguesandExercisesWarm-up1、Whatkindsofpeoplearethereinthepicture?2、Whataretheydoingaccordingtothepicture?3、Whatdotheyusuallydiscussatthismeeting?Keywordsonetwothreebrief
2、ing準備會purser乘務長preflightbriefing航前準備會Boeing777波音777aircrafttype機型flightroute飛行路線estimatedflight預計飛行時間departuretime出發(fā)時間arrivaltime抵達時間cabinservice客艙服務passengerinformation乘客信息vegetarian素食者firstclass頭等艙economyclass經(jīng)濟艙businessclass商務艙initialflight首航specialpassenger特殊乘客VIP重要人士an
3、nouncement廣播詞cabincheck客艙檢查procedure程序Airbus340空客340aircraft飛機pilot飛行員flightdeck駕駛艙SentencePatternsMayIintroducemyself?Mynameis...Iwantto/wouldliketointroducemyself.Letmeintroducemyself.I'm...,justcallme...LadiesandGentleman,mayIhaveyourattentionplease?I'dlIketointroduceour
4、newmember.Let'sbeginourbriefing.I'mthepurseroftoday'sflight.UsefulExpressionsLet'slookattoday'sflightroute.WeareboundforSydney.Thetemperaturerisesto25℃anddropsto12℃withbreeze.Wehave8passengerscheckedinfirstclassand84ineconomyclass.Cabinserviceintoday'sflightisdrinksservicew
5、ithlunchservice.I'lltakebusinessclasswithFu;theotherswillbeineconomyclass.Thecabincrewdiscussthepassengerinformationatthepreflightbriefing.Thecabincrewdiscusstheflightrouteatthepreflightbriefing.Thecabincrewgreeteachotheratthepflightbriefing.Thecabincrewdiscusstheweathercon
6、ditionatthepreflightbriefing.Thecabincrewdiscusstheflightinformationatthepreflightbriefing.Thepurserassignsthetaskforthecomingflight.Dialogues12345Howdothecabinattendantsgreetcrewmembers?Whatcontentsdoesthepreflightbriefingconsistof?Ifyouareacabinattendant,couldyousaysometh
7、ingabouttheweatherconditioninadestinationcity?ExercisesTHANKYOU!THEEND