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2、lowntheS&P500outofthewater,especiallyoverthelastfewyears.Notonlyhavetheyproducedhigherstockreturns,buttheirstockvaluesandcashflowshavebeenlessvolatile.”-HarvardBusinessReview,March2007ButTraditionalCRMVendorsHaveFailed“Useradoptionremainsachallenge,with33%to47%ofcustomermanage
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8、oxusesMicrosoftDynamicsCRMtodriveitssalesprocesses,wi