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1、CommunicationthechangingofCONTENTS1Commonformsofcommunication2Ancientwaysofcommunication3ModerncomunicationtoolsWhatiscommunication?Definition1:Communicationistheprocessbywhichinformationisexchagedbetweenindividualsthroughacommonsystemofsymbols,signs,orbehavior.Definition2:Communicatio
2、n(s)ismethodsofsendinginformation,suchastelephones,radio,computers,etc.orroadsandrailwaysDefinition3:Communicationisamessage,letterortelephonecall.Whydoweneedcommunicationtool?Whycommunicationtoolsbecomesoimportanttousnowadays?CommonformsofcommunicationFacetofacecommunicationMakingapho
3、necall0302Eyecontact&GesturesSendingmessage040105writinglettersverbalNon-verbalSuccessfulcommunicationoccurswhentherecipientofthemessageactuallyunderstandswhatyouaretryingtotellhimandthenprovidesfeedbacklettingyouknowthatheunderstandsthemessage.Therefore,thereisnoneedtodiscusswhichtype
4、ofcommunicationisbetter,unlessotherscouldfullyunderstandwhatyouwanttoexpress,yourcommunicationissuccessful.TwotypesofcommunicationVerbalcommunicationconsistsofthespoken,aswellasthewrittenword.Youcaneffectivelyexpressyourmessagebyusingdenotation,thedictionarymeaningofaword,andconnotatio
5、n,thefeelingsassociatedwithaword.Choosingexactlytherightwordincreasesthechancesofyourlistenerunderstandingthemessageyouwanttosend.verbalcommunicationNon-verbalcommunicationcancomplementorcontradictthespokenmessage.Thetoneandinflectionofthespeaker'svoicecanemphasizethepoint,showconflict
6、betweenwhatisspokenandwhatismeant,andreinforcetheemotionofthemessage.Bodylanguage,suchaseyecontactandposture,canshowinterestordisinterest,welcomeorwarn,andrevealyourlevelofconfidence.Yourappearancealsocommunicatesamessagetolisteners.Non-verbalcommunicationAncientwaysofcommunicationEarl
7、yCommunicationsBeforehumanbeingscreatedlanguagesandalphabets,theycommunicatedwithbothsoundandbodylanguage.Thehistoryofcommunicationdatesbacktoprehistorictimes,withsignificantchangesincommunicationtechnologiesevolvingintandemwithshiftsinpoliticalandeconomicsystems,andbyextension,syste
