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1、www.hbr.orgHBRCASESTUDYANDCOMMENTARYWhatshouldJanedoWhataStar—Whataabouthertopperformer’smeanJerkstreak?FourcommentatorsofferbySarahCliffeexpertadvice.?ReprintR0108ASometimesanemployeecanbenasty,bullying,orsimplyhard-hearted.Whatshouldyoudo,though,whenthatper
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3、ut.Ithinkhemaybeshy(?).Anyhow,HiRick.I’mstartingtogetsettledinatthenthere’sAndyZimmerman,who’sgotmeTechniCo—Imissyouandtherestofthegang,slightlyworried—maybebecauseheintimi-andtheadrenalineofworkingwithclientsdatesmejustabit.He’sverybright,buthe’swhenI’m*on,*
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7、rrealdrive,knowwhatImean?Youneverreallystride.;)COPYRIGHT?2001HARVARDBUSINESSSCHOOLPUBLISHINGCORPORATION.ALLRIGHTSRESERVED.HBR’scases,whicharefictional,presentcommonmanagerialdilemmasandofferconcretesolutionsfromexperts.harvardbusinessreview?september2001page
8、1WhataStar—WhataJerk???HBRCASESTUDYWhat’sgotyounervousaboutthisZim-Speakingofhonor(not),here’sanotheranec-mermanguy?—Rdoteinthethecontinuing“WhoisAndyZim-merman”saga.Yesterdayweweredoings
