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1、www.3722.cn大量管理資料下載INTERNATIONALSTANDARDQualitymanagementsystems-Requirements1.Scope范圍1.1General概述ThisInternationalStandardspecifiesrequirementsforaqualitymanagementwhereanorganization本國際標準所訂之品質(zhì)管理系統(tǒng)要求，當一個組織a)needstodemonstrateitsabilitytoconsistentlyprovide
2、productthatmeetscustomerandapplicableregulatoryrequirements,and必須展現(xiàn)其提供符合顧客要求及符合適用法規(guī)要求一致的產(chǎn)品能力，及b)aimstoenhancecustomersatisfactionthroughtheeffectiveapplicationofthesystem,includingprocessesforcontinualimprovementofthesystemandtheassuranceofconformitytocusto
3、merandapplicableregulatoryrequirements.透過對系統(tǒng)有效應用以增進顧客滿意之目標，包含對系統(tǒng)的持續(xù)改善各流程和對顧客要求及適用法規(guī)要求之符合的保證NOTEInthisInternationalStandard,theterm“product”appliesonlytotheproductintendedfor,orrequiredby,acustomer.注：本國際標準內(nèi)之『產(chǎn)品』一詞是指只適用于預期的或顧客要求的產(chǎn)品1.2Application應用Allrequireme
4、ntsofthisInternationalStandardaregenericandareintendedtobeapplicabletoallorganizations,regardlessoftype,sizeandproductprovided.本國際標準的所有要求是通用的，并期望適用于不論型式、規(guī)模大小與所提供產(chǎn)品的所有組織Whereanyrequirement(s)ofthisInternationalStandardcannotbeappliedduetothenatureofanorganiz
5、ationanditsproduct,thiscanbeconsideredforexclusion.當本國際標準的任何要求因組織及其產(chǎn)品之性質(zhì)而無法適用，可以考慮加以排除Whereexclusionsaremade,claimsofconformitytothisInternationalStandardarenotacceptableunlesstheseexclusionsarelimitedtorequirementswithinclause7,andsuchexclusionsdonotaffect
6、theorganization’sability,orresponsibility,toprovideproductthatmeetscustomerandapplicableregulatoryrequirements.當排除進行時，除非這些排除被限制在條文7內(nèi)之要求，且這些排除不能影響組織能力或責任，及提供實現(xiàn)符合顧客與適用法規(guī)要求的產(chǎn)品，否則無法主張符合本國際標準2Normativereference引用標準Thefollowingnormativedocumentcontainsprovisionsw
7、hich,throughreferenceinthistext,constituteprovisionsofthisInternationalStandard.Fordatedreferences,subsequentamendmentsto,orrevisionsof,anyofthesepublicationsdonotapply.However,partiestoagreementsbasedonthisInternationalStandard22www.3722.cn大量管理資料下載areencou
8、ragedtoinvestigatethepossibilityofapplyingthemostrecenteditionofthenormativedocumentindicatedbelow.Forundatedreferences,thelatesteditionofthenormativedocumentreferredtoapplies.MembersofISOandIECmaintai
