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1、WordList Laundry洗衣 Mini-bar/Refrigerator冰箱 Ice冰塊 Cocacola可樂 Mineralwater礦泉水 Cigarette香煙 Sugar方糖 Coldwater涼開水 Hanger衣架 ElectricKettle電水壺 Glass水杯 Cup瓷茶杯 TelephoneBook電話本 HairDrier電熱吹風(fēng)機(jī) Washed水洗 Damage毀壞，損壞 Compensate賠償，補(bǔ)償 DryCleaned干洗 Pressed/Iron熨燙 Slipp
2、er拖鞋 Soap香皂 Newspaper報(bào)紙 ToiletPaper衛(wèi)生紙 Towel毛巾 BathTowel浴巾 FloorTowel地巾 SmallTowel方巾 Tea茶葉 Beverage飲料 Telephone電話 TVcontroller遙控器 ID=Identification身份證 Bothroom衛(wèi)生間 Shower沐浴 Coffce咖啡 Phrase Goodmorning/afternoon/evening 早上好/下午/晚上 Haveaniceday.(timetrip)
3、 祝您過得愉快 I'msorry.很抱歉 Excuseme對(duì)不起 That'sallright沒關(guān)系 Pleasefollowme請(qǐng)跟我來 Thankyou謝謝 Justamoment請(qǐng)稍等 Rightaway馬上 Turn-downservice夜床服務(wù) Drytowel干毛巾 Makebed整理床鋪 Roomnumber房號(hào) Quickservice特快洗衣 I'mnotreallysure.我不能肯定 I'msorrytotroubleyou.對(duì)不起，麻煩您了 UsefulExpressions 1
4、.Housekeeping,MayIcomein? 客房服務(wù)員，可以進(jìn)來嗎？ 2.Doyouneedbellman? 您需要行李員嗎？ 3.MayIcleantheroomnow? 現(xiàn)在我可以打掃房間嗎？ 4.What'syourroomnumber,please? 請(qǐng)問您的房號(hào)？ 5.Couldyoubringmesomemoretowels,plesae? 你能不能再給我拿幾條毛巾來嗎？ 6.Theairconditionerdoesn'twork. 空調(diào)機(jī)壞了?！ ?.Wouldyoupleasegivemeso
5、meenvelopseandwritingpaper? 請(qǐng)給我一些信紙信封，好嗎？ 8.I'llbringthemtoyourroomatonce. 我馬上給您送來?！ ?.Internetaccesspress8and163. 上網(wǎng)號(hào)碼先撥8，再加163?！ ?0.There'ssomethingwrongwiththetoilet. 抽水馬桶出毛病了?！ ?1.Haveyoucheckedyourroom? 您檢查過您的房間嗎？ 12.I'llshowyouthewaymyself. 我親自帶您去。 13.Haveyo
6、ugotanylaundry? 您需要洗衣服務(wù)嗎？ 總臺(tái)收銀的： UsefulExpressions 1、Wouldyouliketocheckout? 2、Sorrytohavekeptyouwaiting,Thisisyourbillplease. 3、CanIhaveyournameandroomnumberplease? 4、Whatkindofcreditcardshaveyougod? 5、Asahotelpolicy,Weacceptthefollowingcriedcards.
7、 6、Doyouneedreceiptorbill? 7、Justamomentplease.I’llwriteoutreceiptforyou. 8、I’llsendabellmenuptogetyourluggage. 9、Howwouldyouliketopayincashorbycreditcard? 10、Thisisyourbill,pleasecheckitandsignhere. 11、Hereisyourchangeandreceipt. 12、MayIhaveaprintofyo
8、urcard,please? 13、Didyoutakeanythingfromthemini-barthismorning? 14、Haveyouusedanyho
