《銷售業(yè)務(wù)管理》

《《銷售業(yè)務(wù)管理》》由會(huì)員上傳分享，免費(fèi)在線閱讀，更多相關(guān)內(nèi)容在工程資料-天天文庫。

1、銷售業(yè)務(wù)管理學(xué)員手冊(cè)officiallyestablishedonJuly1,2013,Yibincity,formerlyknownasthebus,integratedoriginalrongzhoubuscompanyinYibincityandMetrobuscompany,formedonlyinYibincityofaState-ownedpublictransportenterprises,thecompanyconsistsofoneortwo,thirdDivision.Integrationofpublictransportser

2、vicesisnotyetestablished29課程內(nèi)容第一部分銷售訂單管理1、銷售訂單類型及適用業(yè)務(wù)范圍以下是常用的銷售訂單類型及適用的業(yè)務(wù)范圍：銷售訂單類型訂單類型描述適用業(yè)務(wù)ZS標(biāo)準(zhǔn)訂單需要跟客戶掛帳的天然氣銷售業(yè)務(wù)、LPG銷售業(yè)務(wù)、燃?xì)饩咪N售業(yè)務(wù)、材料銷售業(yè)務(wù)ZH現(xiàn)金銷售訂單燃?xì)饩呓?jīng)銷模式銷售業(yè)務(wù)、燃?xì)饩吡闩浼N售業(yè)務(wù)、燃?xì)饩咪N售贈(zèng)送業(yè)務(wù)ZDX燃?xì)饩咪N售（賣場(chǎng)模式/代銷模式）及LPG業(yè)務(wù)燃?xì)饩哔u場(chǎng)模式/代銷模式銷售業(yè)務(wù)、LPG現(xiàn)金銷售業(yè)務(wù)ZR退貨訂單燃?xì)饩咄素洏I(yè)務(wù)ZI現(xiàn)金銷售訂單-以舊換新燃?xì)饩咭耘f換新業(yè)務(wù)ZGZ汽車改裝維修業(yè)務(wù)汽車改裝維

3、修業(yè)務(wù)ZJ1遞延接駁訂單-開票計(jì)劃相關(guān)接駁收入公網(wǎng)費(fèi)分?jǐn)倶I(yè)務(wù)ZJ2整體接駁訂單-開票計(jì)劃無關(guān)整體接駁業(yè)務(wù)ZJ3零散接駁訂單CCS上線前零散接駁業(yè)務(wù)ZJ5零散接駁訂單-NEWCCS上線后零散接駁業(yè)務(wù)ZCR貸項(xiàng)憑單請(qǐng)求調(diào)減接駁收入：僅限于對(duì)已經(jīng)確認(rèn)收入的接駁業(yè)務(wù)進(jìn)行金額調(diào)整，不允許用于調(diào)整戶數(shù)ZDR借項(xiàng)憑單請(qǐng)求調(diào)增接駁收入：僅限于對(duì)已經(jīng)確認(rèn)收入的接駁業(yè)務(wù)進(jìn)行金額調(diào)整，不允許用于調(diào)整戶數(shù)officiallyestablishedonJuly1,2013,Yibincity,formerlyknownasthebus,integratedoriginalro

4、ngzhoubuscompanyinYibincityandMetrobuscompany,formedonlyinYibincityofaState-ownedpublictransportenterprises,thecompanyconsistsofoneortwo,thirdDivision.Integrationofpublictransportservicesisnotyetestablished291、業(yè)務(wù)關(guān)注點(diǎn)u售達(dá)方銷售訂單類型售達(dá)方檢查方法ZJ2及對(duì)應(yīng)的整體接駁ZJ1訂單、ZCR、ZDR2*或XA*客戶編碼可查看銷售訂單明細(xì)表（Y

5、XSD100），查看銷售訂單類型對(duì)應(yīng)的客戶編碼是否準(zhǔn)確ZJ3及零散接駁ZJ1訂單、ZH、ZDX、ZI9999ZJ51*業(yè)務(wù)合作伙伴ZS2*或XA*客戶編碼ZR燃?xì)饩咪N售業(yè)務(wù)使用9999；天然氣/物資銷售業(yè)務(wù)使用XA*或2*開頭的客戶編碼ZGZ9999或XA*/2*開頭的客戶編碼u物料業(yè)務(wù)大類業(yè)務(wù)物料物料描述影響檢查方法汽車改裝業(yè)務(wù)單位客戶汽車改裝業(yè)務(wù)80000272汽車改裝服務(wù)（單位客戶）選擇80000272物料的訂單開票時(shí)記入“應(yīng)收賬款-車改裝-單位”科目（記入客戶），選擇80000208物料的訂單開票時(shí)記入“應(yīng)收賬款-車改裝-散戶”，若選擇錯(cuò)誤會(huì)

6、導(dǎo)致兩個(gè)科目記賬混亂檢查汽車改裝維修業(yè)務(wù)ZGZ類型銷售訂單明細(xì)，若客戶編碼為9999，物料應(yīng)選擇80000208，若客戶編碼非9999，物料應(yīng)選擇80000272個(gè)人客戶汽車改裝業(yè)務(wù)80000208汽車改裝服務(wù)接駁業(yè)務(wù)工商戶整體接駁業(yè)務(wù)80000008工商戶接駁-工業(yè)用氣接駁銷售訂單行項(xiàng)目所選擇的服務(wù)性物料應(yīng)與科目分配中掛接WBS元素一致，否則影響收入成本表取數(shù)，導(dǎo)致收入與成本類型不配比可使用YXPS023事物代碼檢查銷售訂單物料與掛接WBS是否匹配officiallyestablishedonJuly1,2013,Yibincity,formerl

7、yknownasthebus,integratedoriginalrongzhoubuscompanyinYibincityandMetrobuscompany,formedonlyinYibincityofaState-ownedpublictransportenterprises,thecompanyconsistsofoneortwo,thirdDivision.Integrationofpublictransportservicesisnotyetestablished29。例如物料選擇80000002時(shí)，WBS應(yīng)掛接-1-7層，若WBS掛接

8、-1-3層，則對(duì)應(yīng)的成本在成本表中取入“居民灶具戶”類型下，對(duì)應(yīng)的收入在收入表中取入“采暖爐配套費(fèi)收入”類型