Trust at Different Organizational Levels

Trust at Different Organizational Levels

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時(shí)間:2019-05-27

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1、Eric(Er)Fang,RobertW.Palmatier,LisaK.Scheer,&NingLiTrustatDifferentOrganizationalLevelsTheauthorsexploretheeffectsoftrustatthreedistinctorganizationallevelsinamarketingcollaboration:interorganizationaltrustbetweencollaboratingfirms,eachfirm’sagencytrustinitsownrepresentativesassign

2、edtoacollaborativeentity(coentity),andintraentitytrustamongtherepresentativesassignedtothecoentity.Dyadicsurveyandlongitudinalobjectiveperformancedatafrom114internationaljointventuresindicatethattrustateachlevelhasuniqueeffectsbutsimilarlyinfluencesthecollaboratingfirms’resourceinv

3、estmentsorthecoentity’suseofthoseresources.Interorganizationalandagencytrustmotivateresourceinvestmentsinthecoentity,particularlyinthecontextofadifferentiationstrategy,whereasintraentitytrustpromotescoordinationwithinthecoentity,andinterorganizationaltrustandadifferentiationstrateg

4、ymagnifythateffect.Intraentitytrustcanalsounderminecoentityresponsivenesstoenvironmentalchange,especiallywhenjoinedbyinterorganizationaltrustbetweencollaboratingfirmsandformalizeddecisionmakingwithinthecoentity.Thesefindingsdemonstratethatmanagingandbuildingtrustatmultiplelevelsisc

5、riticaltothesuccessofinterorganizationalmarketingcollaborations.Keywords:trust,interorganizationalrelationship,strategy,performancenterorganizationalcollaborationiscriticaltomarketers’relations”(Buchel2003,p.91).Buchel(2003)describessuccessintheglobalmarketplace;eventhefewfirmshowt

6、hefundamentallackoftrustamongkeyconstituentsIthathavethenecessaryresourcestoconsideroperatingledtoconflictandtheultimatedissolutionofaventureindependentlytypicallychoosetofocusontheirdistinctivebetweenLeicaandZeissthataimedtobecomethekeysup-competenciesandcollaboratewithpartnersfor

7、moreplierofelectronmicroscopes.Coentityfailuresoftenareperipheraloperations.Interfirmmarketingcollaborationsattributedtoalackoftrust(InkpenandBeamish1997),inoftenentailtheformationofacollaborativeentityorwhichcontexttrustreferstoawillingnesstorelyonanothercoentity—anidentifiedsetof

8、employeesfromeachcollabo-(

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