凱斯紐荷蘭機(jī)械(哈爾濱)公司服務(wù)營(yíng)銷分析

凱斯紐荷蘭機(jī)械(哈爾濱)公司服務(wù)營(yíng)銷分析

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時(shí)間:2019-01-30

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1、哈爾濱工業(yè)大學(xué)工商管理碩士學(xué)位論文AbstractForChina,amajoragriculturalcountry,thedevelopmentofagriculturalmechanizationistheinevitablerequirementofrealizingtheagriculturalmodernizationandbuildingamoderatelyprosperoussociety.2011,theextentofagriculturalmechanizationhasreachedto54.5%,andcomparedwithth

2、elaborforceinthewholesociety,theproportionofthepractitionerinagriculturehasdroptobelow40%.Itmarksthattheagriculturalmechanizationhasenteredintotheintermediatestagefromtheprimarystageandit’sanhistoricleapfortheagriculturalmodernizationofourcountryaswell.Thispaperillustratesthedevelo

3、pmenttrendofagriculturalmechanization,thestructuraladjustmentandchangesofagriculturalmachinerymarketbyutilizingthemethodsofliteraturesearch,casestudiesandstatisticalanalysisetc,throughanalyzingthefeatures,currentsituationandfuturedevelopment.Thispaperalsocomparesandanalyzesissueson

4、marketingthatexistinginagriculturalmachineryindustryandsuggeststhatthecompetitionintheagriculturalmachineryindustryinChinaisveryhigh,ifwewanttosuccess.It’snotonlyrelyingonfindingandsatisfyingtherequirementsofcustomers,butalsodemandsservicesbetterthanthatofourrivals.Thepaperpointsou

5、tthereasonsoftheseproblemsbysearchingandanalyzingthebasicsituationandcurrentproblems;onthisbasis,thepapermakesasystematicanalysisfortheinnerandoutersituationofCaseandNewHollandCompanybyapplyingthecompetitiontheory,customerrelationshipmanagementtheoryandservicesmarketingtheoryandsug

6、geststhestrategypositioningthat“market-demand,customer-focused.Onthethoughtofeffectivelydeliveringcustomervalue,toundertaketheservicemarketingstrategyandmakecustomersfeeltheadvantagesofdifference”.Forreasonsofissuesinthecorporationconnectedwiththerealityofenterpriseoperationandmana

7、gement,thepapersuggeststhatCaseNewHollandCompanyshouldtakeservicemarketingstrategyasachiefconsideration,throughstrengtheninginnermarketingmanagement,servicequalitymanagement,serviceculturemanagementandcustomerrelationshipmanagementetctoprovidecustomersdifferentservicesaimingthat-II

8、-哈爾濱工業(yè)大學(xué)工商管理碩士學(xué)位論文wecanach

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