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1、THEBLACKWELLENCYCLOPEDIAOFMANAGEMENTMANAGEMENTINFORMATIONSYSTEMSTHEBLACKWELLENCYCLOPEDIAOFMANAGEMENTSECONDEDITIONEncyclopediaEditor:CaryL.CooperAdvisoryEditors:ChrisArgyrisandWilliamH.StarbuckVolumeI:AccountingEditedbyColinClubb(andA.RashadAbdelKhalik)VolumeII:BusinessEthics
2、EditedbyPatriciaH.WerhaneandR.EdwardFreemanVolumeIII:EntrepreneurshipEditedbyMichaelA.HittandR.DuaneIrelandVolumeIV:FinanceEditedbyIanGarrett(andDeanPaxsonandDouglasWood)VolumeV:HumanResourceManagementEditedbySusanCartwright(andLawrenceH.Peters,CharlesR.Greer,andStuartA.Youn
3、gblood)VolumeVI:InternationalManagementEditedbyJeanneMcNett,HenryW.Lane,MarthaL.Maznevski,MarkE.Mendenhall,andJohnO’ConnellVolumeVII:ManagementInformationSystemsEditedbyGordonB.DavisVolumeVIII:ManagerialEconomicsEditedbyRobertE.McAuliffeVolumeIX:MarketingEditedbyDaleLittlerV
4、olumeX:OperationsManagementEditedbyNigelSlackandMichaelLewisVolumeXI:OrganizationalBehaviorEditedbyNigelNicholson,PinoG.Audia,andMadanM.PillutlaVolumeXII:StrategicManagementEditedbyJohnMcGee(andDerekF.Channon)IndexTHEBLACKWELLENCYCLOPEDIAOFMANAGEMENTSECONDEDITIONMANAGEMENTIN
5、FORMATIONSYSTEMSEditedbyGordonB.DavisCarlsonSchoolofManagement,UniversityofMinnesota#1997,1999,2005byBlackwellPublishingLtdexceptforeditorialmaterialandorganization#1997,1999,2005byGordonB.DavisBLACKWELLPUBLISHING350MainStreet,Malden,MA02148-5020,USA108CowleyRoad,OxfordOX41J
6、F,UK550SwanstonStreet,Carlton,Victoria3053,AustraliaTherightofGordonB.DavistobeidentifiedastheAuthoroftheEditorialMaterialinthisWorkhasbeenassertedinaccordancewiththeUKCopyright,Designs,andPatentsAct1988.Allrightsreserved.Nopartofthispublicationmaybereproduced,storedinaretri
7、evalsystem,ortransmitted,inanyformorbyanymeans,electronic,mechanical,photocopying,recordingorotherwise,exceptaspermittedbytheUKCopyright,Designs,andPatentsAct1988,withoutthepriorpermissionofthepublisher.Firstpublished1997byBlackwellPublishersLtdPublishedinpaperbackin1999byBl
8、ackwellPublishersLtdSecondeditionpublished2005byBlackwellPublishingLtdLibra
