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1、酒店各部門、各崗位名稱(英漢對照)行政管家ExecutiveHousekeeper行政副管家AssistantExecutiveHousekeeper辦公室文員OrderTaker客房高級主管SeniorSupervisor樓層主管FloorSupervisor樓層領(lǐng)班FloorCaptain客房服務員RoomAttendant洗衣房經(jīng)理LaundryManager客務總監(jiān)RoomDivisionDirector前廳部經(jīng)理FrontOfficeManager前廳部副經(jīng)理Asst.FrontOfficeManager大堂副理AssistantManager禮
2、賓主管ChiefConcierge客務主任GuestRelationOffice接待主管ChiefReceptionist接待領(lǐng)班ReceptionCaptain接待員Receptionist車隊主管ChiefDriver出租車訂車員TaxiServiceClerk電腦部經(jīng)理EDPManager商務中心文員BusinessCenterClerk市場營銷總監(jiān)DirectorofSalesandMarketing銷售部經(jīng)理DirectorofSales銷售經(jīng)理SalesManager銷售主任SalesOfficer宴會銷售經(jīng)理BanquetSalesManag
3、er宴會銷售主任BanquetSalesOfficer財務總監(jiān)FinancialController財務部經(jīng)理ChiefAccountant成本部經(jīng)理CostController采購部經(jīng)理PurchasingManager采購部主管PurchasingOfficer總出納ChiefCashier人力資源開發(fā)總監(jiān)DirectorofHumanResources人事部經(jīng)理PersonnelManager培訓部經(jīng)理TrainingManager督導部經(jīng)理QualityInspector人事主任PersonnelOfficer培訓主任TrainingOfficer
4、人力資源開發(fā)部HumanResourcesDivision人事部PersonnelDepartment培訓部TrainingDepartment督導部(質(zhì)監(jiān)部)QualityInspectionDepartment計財部FinanceandAccountingDivision財務部AccountingDepartment成本部Cost-controlDepartment采購部PurchasingDepartment市場營銷部Sales&MarketingDivision銷售部SalesDepartment公關(guān)部PublicRelationDepartmen
5、t電腦部E.D.P.商務中心BusinessCenter前廳部FrontOfficeDepartment收款臺Cash-desk接待處Reception-desk預訂處Reservation-desk預訂部ReservationDepartment管家部HousekeepingDepartment客務部(客房部)RoomsDivision餐飲部Food&BeverageDepartment康樂部(休閑部)RecreationandEntertainmentDepartment商場部ShoppingArcade行政部Rear-ServiceDepartmen
6、t工程部EngineeringDepartment保安部SecurityDepartment醫(yī)務室Clinic董事總經(jīng)理ManagingDirector總經(jīng)理GeneralManager副總經(jīng)理DeputyGeneralManager駐店經(jīng)理ResidentManager總經(jīng)理行政助理ExecutiveAssistantManager總經(jīng)理秘書ExecutiveSecretary總經(jīng)理室ExecutiveOffice機要秘書Secretary接待文員Clerk行政總廚Executivechef中廚師長SouseChef(ChineseKitchen)西廚師
7、長SouseChef(WesternKitchen)西餅主管ChiefBaker餐飲總監(jiān)F&BDirector餐飲部經(jīng)理F&BManager西餐廳經(jīng)理WesternRestaurantManager中餐廳經(jīng)理ChineseShopManager咖啡廳經(jīng)理CoffeeShopManger餐飲部秘書F&BSecretary領(lǐng)班Captain迎賓員Hostess服務員Waiter,waitress傳菜BusBoy,BusGirl工程總監(jiān)ChiefEngineer工程部經(jīng)理EngineeringManager值班工程師DutyEngineer商場部經(jīng)理ShopMa
8、nager商場部營業(yè)員ShopAssistant保安部經(jīng)理Secu