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1、JournalofContingenciesandCrisisManagementVolume15Number2June2007IsCrisisManagement(Only)aManagementofExceptions?ChristopheRoux-DufortEMLyon,23avenueGuydeCollongue,69130Ecully,France.E-mail:roux-dufort@em-lyon.comThispaperrevisitstheconceptofcrisiswithinthe?eldofcrisismanagementandputsforwar
2、daseriesofavenuesforbuildingatheoryofcrisisthatisincloserrelationwiththemainstreamoforganizationtheory.Wesuggestthatifcrisismanagementstilllimitsitselftotheanalysisofexceptionalsituations,itmightnevergobeyondthesphereofexceptionmanagementandwillforalongtimeremainanisolateddisciplinewithlitt
3、leroomforinnovationandprogress.Asanalternativeweanalyzecrisesasaprocessofincubationthatstartslongbeforethetriggeringevent.Thispropositionimpliesrevisitingotherrelatednotionsthathaveseldombeendiscussedbyauthors:?rstthestatusandplaceofthetriggeringeventthatshouldbeviewedbothasafaultlineandahi
4、ngebetweenadegenerativeorganizationalpastevolutionandafutureofchange;second,thetemporalityofacrisissoastoextractitfromtheurgencyitistraditionallyassociatedwith;thirdandcontrarytoauthorswhoseeinthecrisisacollapseofmeaningandofsensemaking,weanalyzeitasasurgeofmeaningthatfostersorganizationalc
5、hangeandtransformations.Introductiontiveness,orwiththegrowingbodyofworkonorgani-zationallearning?PerhapstheseorganizationsaretooCrises,oftenreducedtomajoreventssuchasspecial,tooexotic,too‘‘farout’’tobecomparedwithnaturaldisasters(HurricaneKatrina),thecollapsetheprosaicworldofeverydayorganiz
6、ations.’(Scott,of?nancialempires(Enron,WorldcomorParmalat),1994:25,ouremphasis).majorterroristattacks(9/11),unprecedenteddiseasesWhat’smore,someauthorshaverecentlysubstituted(Asianin?uenza),etc.,aretraditionallyperceivedastheconceptofcrisisforanumberofnotionswhich,exceptionalsituations.Assu
7、ch,researchstudiesinaccordingtothem,pre?gureanewgenerationofeventscrisismanagementoftenderivepartoftheirlegitimacyentirelybeyondthecontrolandunderstandingoftradi-fromthepoweroftheeventtheyinvestigate.Themoretionalorganizationsandthusmakingalmostobsoletet
