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1、高級(jí)商務(wù)英語Unit1aDescribingworkroles:Speaking:Manager:Themanagerisresponsibleforthemainactivitiesofthecompany,suchasmanufacturingandsales.Heisthedecision-maker.Anditishisdutytohandledifficultsituationsatwork.What’smore,heneedstosigncontracts,monitorexpensesclaims(核實(shí)報(bào)銷單)andaswellasdealingw
2、ithcomplaints.LineManagerinProductionDepartment:Heisengagedinplanningandorganizingoperations(計(jì)劃和組織生產(chǎn)).Itishisdutytoschedule(plan)projectsanddealwithplantmaintenance(設(shè)備保養(yǎng)運(yùn)行).Heisresponsibletocoordinate(協(xié)調(diào))manufacturingactivitiestoensureproductionandqualityofproductsmeetspecifications[
3、說明書（上的要求）].Andheneedstoobserveworkerstoensurecompliancewith(遵守，服從)standards.Homework:SalesDepartment?Secretary?JobDescription(崗位說明書，職責(zé)描述)崗位說明書是把工作分析的結(jié)果做綜合性的整理，以界定特定工作的內(nèi)容。它是傳統(tǒng)人力資源管理制度的一個(gè)重要組成部分。內(nèi)容主要包括工作名稱、工作地點(diǎn)、工作概述、工作職責(zé)，所用工具與設(shè)備。Jobdescriptionsarelistsofthegeneraltasks,orfunctions,andre
4、sponsibilitiesofaposition.Typically,theyalsoincludetowhomthepositionreports,specificationssuchasthequalificationsneededbythepersoninthejob,salaryrangefortheposition,etc.Reading1HowdoestheWorkSetsystemusecolortoclarifyworkroles?WorkSetallowscompaniestoclarifyworkrolesbyclassifyingdiff
5、erentaspectsofthejobaccordingtocolor.Companiescanusecolortospecifytheexactlevelofresponsibilitytobegiventoanumberofkeytasks.Thesespecificationscanbechangedasthejobchanges.Employeescanusethesamesystemtogivefeedbackonthejobfromtheirpointofview,ensuringjobdescriptionsremainrelevant.Read
6、ing1thedifferencebetweenthemanager’sbriefandwhattheemployeeactuallydoes.Accordingtothemanager’sbrief,abouthalfoftheemployee’stimeshouldbespenttakingpersonalresponsibilityformeetingobjectives(yellowwork).However,heemployeefeelsthatthisisnotthecase.Bluework(workcarriedoutinaprescribedw
7、ay)isdoubletheamountenvisaged(設(shè)想)inthebrief.Ascanbeseenfromthegrey,whiteandpinksegments,theemployeealsoperceiveshimtobeinvolvedincertainactivitiesoutsidethejobbrief.Whilethesmallamountofwhite(creative)workappearstobepositive,thepinktimeservesnousefulpurpose.Moreover,theincidentalgrey
8、workwhichthe
