酒店管理設(shè)施 酒店硬件運(yùn)營(yíng)標(biāo)準(zhǔn)(葉予舜)

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1、序號(hào)NO.標(biāo)準(zhǔn)Criteria合格YES部分PARTIAL不合格NO1店外場(chǎng)所EXTERIORGROUND1.1酒店標(biāo)志和標(biāo)識(shí)的狀況CONDITIONOFHOTELSIGNANDLOGO1.1.1清潔、醒目，狀況良好Cleanmarkednessandingoodcondition1.1.2夜間燈箱要有足夠、完整的照明Sufficientlylitatnight1.2入口Entrance1.2.1進(jìn)入酒店的指引標(biāo)識(shí)清晰，便于外來(lái)車(chē)輛及客人進(jìn)入Clearsignagefortheconvenienceofcomingarrivingguests1.2.2

2、干凈，整潔，無(wú)垃圾Clean,tidiness,nodebris1.3停車(chē)場(chǎng)狀況CONDITIONOFCARPARK1.3.1干凈Clean1.3.2道路狀況良好（無(wú)坑洼）Roadingoodcondition(nopotholes).1.3.3指向的、“不能停車(chē)（NOPARKING）”及允許高度的標(biāo)志要清晰可見(jiàn)"NoParking"andheightclearancesignsclearlyvisible.1.3.4停車(chē)位有專(zhuān)人管理，引導(dǎo)，保證車(chē)位不被當(dāng)作其他用途PatrolledregularlybySecurity1.4室外旗幟OUTDOORFL

3、AGS1.4.1至少3根旗桿，分別懸掛戴斯品牌旗幟、國(guó)旗、業(yè)主公司旗幟3flagsatleast(DaysInnLogoflag,nationalflag&ownercompanyflag)1.4.2所有旗幟保持良好狀態(tài)，從清晨懸掛到日落Allflagsingoodconditionandflownfromearlymorninguntil1.5建筑外觀及周邊物品（植物、裝飾、景觀、噴泉）CONDITIONOFEXTERIOROFTHEBUILDING1.5.1干凈Clean.1.5.2狀況良好Ingoodcondition.1.5.3足夠的照明Suf

4、ficientlighting.2大堂LOBBY2.1外觀和狀況GENERALAPPEARANCEANDCONDITIONOFHOTEL2.1.1干凈,垃圾箱及煙灰缸等保持清潔Clean,keepthetrashcans&ashtraysclean2.1.2狀況良好Ingoodcondition.酒店管理設(shè)施酒店硬件運(yùn)營(yíng)標(biāo)準(zhǔn)序號(hào)NO.標(biāo)準(zhǔn)Criteria合格YES部分PARTIAL不合格NO2.1.3足夠的照明Sufficientlighting.2.1.4適當(dāng)?shù)募円魳?lè)背景音樂(lè)Backgroundmusic.2.2每日記事板和一覽表DAILYEVENT

5、BOARDSANDLISTINGS2.2.1干凈、狀況良好Cleanandingoodcondition.2.2.2信息及時(shí)且拼寫(xiě)正確、易認(rèn)Currentwithcorrectspellingandeasytofollow.2.2.3彩色印刷，有酒店LOGO，Multicolorprintingspace,withhotellogo2.3公共休息室PUBLICRESTROOMS2.3.1潔凈Clean.2.3.2完好備用Wellstocked.2.3.3無(wú)異味Odour-free.2.3.4經(jīng)常有服務(wù)Regularlyserviced.2.3.5照明好

6、Well-lit.2.4公共衛(wèi)生間RESTROOMINLOBBY2.4.1及時(shí)清理，時(shí)刻保持整潔Regularlyserviced,clean.2.4.2無(wú)異味Odour-free.2.4.3設(shè)施設(shè)備能夠正常使用Wellstocked.2.4.4照明充足Welllit.2.4.5衛(wèi)生用紙時(shí)刻保持充足提供Toiletpapersupplysufficient2.4.6各個(gè)廁位內(nèi)至少保證一個(gè)掛衣鉤Atleastonecoathookineverystall2.5大廳內(nèi)的指向標(biāo)志DIRECTIONALSIGNSINTHELOBBY2.5.1干凈Clean.2

7、.5.2狀況良好Ingoodcondition.2.5.3標(biāo)志安放位置醒目、易懂Signsareprominentlylocated,easytofollow.2.6前臺(tái)序號(hào)NO.標(biāo)準(zhǔn)Criteria合格YES部分PARTIAL不合格NOFRONTDESK2.6.1前臺(tái)要干凈、整潔，筆要保持工作狀態(tài)，記事本外觀要新。Frontdeskcounterisclean,neatandtidy.Pensareinworkingconditionandblotterpadsarelookingnew.2.6.2酒店前臺(tái)必須放置戴斯（中國(guó)）酒店宣傳冊(cè)及戴斯簡(jiǎn)報(bào)。T

8、heDaysInnChinabrochures&DaysNewsmustbeprominent