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1、AbstractAlongwiththedevelopmentofcomputerindustryandintemeteconomyapproaching，manylargeenterpriseandmultinationalcorporationaredeepeningtheircustomizedneeds．Asvalue—addedserviceincompanyA，configurationserviceCanfulfillmostofthecustomizedneedsforcustomers．Butaftercompanystrategychange，currentproc
2、urementprocessCannotwellfulfilltherisingvolumeofconfigurationservicebusiness。Firstly,thisthesisintroducesbusinessprocessreengineeringtheory．It’SfundamentalforfollowingrethinkingcompanyAconfigurationserviceprocurementprocess．Secondly，consideringthenewstrategyincompanyAandcomparingwithstandardprod
3、uctspurchaseprocess，thisthesisanalyzesconfigurationservicepurchaseprocesspresentmanagementsituation，exploresexistingproblemsinbothpurchasebusinessprocessandorganizationchart．Fromthediagnosis，basedonoveralloptimizationandESIA，thethesisproposesafeasibleprocessandbuildsuptheframeworkofpurchasebusin
4、essprocessreengineering．Theproposednewprocessincludessimplifyingcurrentproductionprocessforrelabelingprojects，organizationreconstructionandITsystemtransformation．TheseCanhelpcompanyAtoreduceoperationalcost，shortenmaterialleadtime，reduceinternalunnecessarycommunicationandimprovecustomerexperience
5、．Finally,thethesisanalyzesthekeyindexandapprovesthatthebusinesschangeaccomplishtheexpectedeffects。ThestudyoncompanyAconfigurationservicepurchasebusinessprocesschangeisatrialofBPR．ThereisreferencesignificanceforPCcompaniestointegrateintemalresourceandgatncompetitiveadvantageinthedowntum．Keywords：
6、ConfigurmionService；BusinessProcessReengineering；ESIAll目錄1緒論?????????????????????????l1．1選題背景??????????????????????????·11．2研究意義??????????????????????????·11．3研究內(nèi)容和方法???????????????????????·21．4論文結(jié)構(gòu)??????????????????????????·32定制服務(wù)項目采購流程再造的理論基礎(chǔ)??????????·42．1流程再造(BPR)的基本理論??????????????????··42．
7、1．1流程再造的核心原則??????????????????··52．1．2流程再造的基本方法??????????????????··62．1．3流程再造的實施步驟??????????????????一72．2本章小結(jié)??????????????????????????·93A公司定制服務(wù)項目采購流程的現(xiàn)狀及問題分析??????·103．1A公司基本情況和組織結(jié)構(gòu)?????????????????··103．1．1A公司背景介紹????????
