資源描述：
《Session 14 Housekeeping： Laundry Service學(xué)生版》由會(huì)員上傳分享，免費(fèi)在線閱讀，更多相關(guān)內(nèi)容在行業(yè)資料-天天文庫。
1、Session15Housekeeping:LaundryServiceAntonyPPT模板下載：www.1ppt.com/moban/ObjectivesAfterlearningthissession,youshouldbeableto:?memorizethetermsandexpressionstolaundryservice?knowhowtopickupguest’slaundry,explainlaundryserviceandhandlelaundrydamage?knowthebasicsteps
2、oflaundryservice?haveabilitytocommunicatewithguestsbyrelatedsentencepatternaboutlaundryserviceskillfullyVocabulary?laundryn.洗衣店;要洗的衣服?ironv．熨燙?dry-cleanv．干洗?hand-washv.手洗?starch[stɑ:t?]v．給（衣服等）漿，漿硬?stitch[stit?]v．縫綴?mendv．修補(bǔ)，縫補(bǔ);修理?runv.褪色?colorfast[`k?l?fɑ:st]a
3、．不褪色的?shrinkv.收縮；萎縮；縮水?laundrymann.洗衣工?maidn.女仆;侍女;服務(wù)員?valet[`v?l?t]n旅館中替客人洗燙衣服的人員?laundryservice洗衣服務(wù)?expressservice快洗服務(wù)?washingn洗滌；水洗?dry-cleaningn干洗?ironingn熨燙?mendingn縫補(bǔ)?hand-washingn手洗?ironingboard熨燙板?dryer烘干機(jī)?detergent[d?'t??d?(?)nt]洗衣粉?hanger衣架?laundrycar
4、t洗衣推車?alaundryworker洗衣工?laundryroom洗衣房?iron熨斗?washingmachine洗衣機(jī)?turkishtowel浴金?indemnity[?n`demn?ti]n．補(bǔ)償；賠償MatchtheEnglishexpressionsinColumnAwiththeirChinesetranslationsinColumnB.ColumnAColumnB1.blouseA.西褲2.pajamasB.睡衣3.stockingsC.毛衣4.socksD.T恤衫5.trousersE.短褲6
5、.skirtF.短襪7.tieG.夾克8.sweaterH.女襯衫9.shortsI.領(lǐng)帶10.vestJ.圍巾11.T-shirtK.短裙12.scarfL.背心13.jacketM.長(zhǎng)襪BasicStepsofLaundryService1)Laundrymancomestotheguestroomtocollectslaundry.2)Guestfillinthelaundrylist.3)Afterlaundry,clotheswillbedeliveredtotheguestroom.DetailedPro
6、ceduresofLaundryService(1)Putthelaundryform&laundrybagintheguestroom(2)Checkupthenumberoftheguest’sclotheswiththelaundryform(3)Makeclearwhetherthereissomethingremainedintheclothes(4)Ifsomethingiswrongwiththeclothes,confirmitwiththeguestandwriteitinthelaundryfor
7、m(5)Sendtheclothestothelaundryanddeliverthebilltothecashier(6)Sendtheclothesbacktotheguestroomby12:00thenextday,ifurgent,accordingtothetimeinthelaundryform(7)IftheguestisnotinorDND,leaveamessagewiththephoneNo.tohim(8)Iftheguestisnotsatisfied,complaintscanbeacce
8、ptedwithin24hoursProcessofLaundryServiceOperatinganeffective“on-premiseslaundry”isamulti-stepprocessCollectingSortingWashingDryingFinishing/FoldingDeliveringDirtylinenandter
