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1、Session4c3CombiningGroupwarea:ndTotalQualityManagementPrinciplestoImproveEngineeringStudents’TeamworkSkillsJanetLeiningerResearchScientistGeolrgiaTechResearchInstituteJenniferRobinsonPh.D.CandidateSchoolofIndustrialandSystemsEngineeringGeorgiaInstituteofTechnologyAbst
2、ractintegratingcollaborationtoolsandtechniquesintotheclass-room[8].Inresponsetotheseconcems,researchersattheStudieshaverevealedindustry’sconcemthatengineeringGeorgiaInstituteofTechnologyhavedevelopedasuccess-graduateslacktheabilitytocommunicateefectivelyandfulmodelwhi
3、challowsengineeringstudentstopracticeworkinteamsettings.Inresponsetotheseconcems,re-teamcommunicationskills.Themodelisfocusedonap-searchersattheGeorgiaInstituteofTechno1og:yhavede-plyingTQMphilosophyusinggroupwaretechnology.velopedasuccessfulfomttoaddresstheseproiilem
4、s.TheGroupwareresearchisbeingconductedintheGeor-fomtintegratesengineeringstudents,TotalQu,alityMan-giaTechResearchInstitute(GTRI)todeterminemethodsagement(TQM)philosophyandgroupwaretechnology.AforapplyingthistechnologytoGeorgiaTechoperationsGeorgiaTechTQMclassutilized
5、agroupware,systemforandcurricula.Groupwareisabroadfieldwhichincludesbrainstonningandrankingpriorities.SpeciJically,thestu-automatedtoolsforenablingpeopletoshareinformation,dentsrespondedtothequestion:“Givenyourunderstand-communicatesimultaneously,andcollaborateonthede
6、ingoftheTQMprinciplesofcontinuousimprovement,ifvelopmentofideasandordocumentsacrossacomputeryoucouldmakeonerecommendationtothePimidentofnetwork[5,7].ThetechnologyiswidelyusedinindustryasGeorgiaTechabouthowhecouldimprovethePchexperi-anefficientmeansforfacilitatingteamp
7、rojects.ence,whatwouldyourecommend?”GeorgiaT&hcurrentlyoffersaTQMcourseintheThestudywasconductedin14one-hourlabsettingsSchoolofIndustrialandSystemsEngineering(ISyE).Thewithanaveragegroupsizeofeightstudents.Thegroup-courseisfocusedonteachingengineeringstudentstheprin-w
8、aresystemwasconjguredforanonymity.Withineachciplesofcontinuousqualityimprovement.Inanefforttosession,thestudentscouldseeandr