例護患糾紛原因分析及對策

例護患糾紛原因分析及對策

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時間:2019-09-11

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1、Withelevatingoflivingqualities'thehealthconceptsistransformedandself-safetyconsciousnessisstrengthened.Inthiscondition'thecasesofnurses-patientsconflictsareroaring.Thepatientsortheirrelativesoftenplaintsortakelawsuit'evendisturbancemedicalinstitutesworkingplaceag

2、ainstmedicalprofessionals.Thisarticleistoexplorehowtopreventnurses-patientsconflictsandimproverelationbetweenpatientsandmedicalprofessionals.Wereviewed67casesofnurses-patientsconflictsourredfrom1998to2005tofindwaystoresolvingtheproblem.1ClinicaldataIn1998-2005'67

3、casesofmedicalconflictsrelatingtonursingserviceamong372casesofmedicalconflictsaordingtomunicipalhealthadministration?estatistics.Thecausesofnurses-patientsconflictswerefoundbyanalysingprimarycasesfiles'identicaldocumentsandnegotiatingagreements.后來蘭放一直刻意的避開江離,可是江離

4、偶然的問候就會讓蘭放心動不已2StatisticalresultsIn67cases'serviceproblemourredin20cases£¨29.85%£?'medicalcostsin15cases£¨22.39%£?'municatingfailurein13cases£¨19.40%£?'professionaldeficiencyin11cases£¨16.42%£?'operatingerrorin5cases£¨7.46%£?'medicalfacilitiesin3cases£¨4.48%£?.By

5、analysing'17casesofplaintsrelatedtonursingfaults£¨25.37%£?'nursingfaultexistedin21cases£¨31.34%£?'butirrelatedtotheunsatisfactoryresults'non-nursingfaultsin29cases£¨43.28%£?.Wefoundthatthelegalknowledgewasinsufficientinthenurses.Thenursingdocumentsfaultorinconsis

6、tencewithclinicaldatawerein25cases£¨37.31%£?.3Analysis3.1Socialfactor3.1.1Strengthenedlegalconsciousnessandselfa2protectivebehaviorThepatientsconsideredthattheyarespecialconsumersinthecourseofme后來蘭放一直刻意的避開江離,可是江離偶然的問候就會讓蘭放心動不已dicalprocess'theyhavetherighttoknowof

7、theirhealthcondition'examination'drugadministrationandmedicalcosts'andhavetherighttopermitwhatactionshouldbedone.Ifthenursesdidnotmeettherequirementsofthepatientsfortheirrights'suspicionanddisbelievewouldour'theplaintsagainstnursescouldhardlybeavoided.3.1.2Increa

8、sedrequestsofservicesAlongdistanceexistsbetweentheconditionsofthenursingandthehopeofthepatientsandtheirrelativesbecauseofmedicallimitation'medicalrisksandsoon.

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