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1、Chapter4NonverbalCommunicationObjectives2Appreciatehowattitudestowardtimeanduseofspaceconveynonverbalmessagesininterculturalcommunication.Understandtherolethateyecontact,smell,color,touch,andbodylanguageplayincommunicatingnonverballyinculturalsituations.Learnhowsilenceisusedtosend
2、nonverbalmessagesinvariouscultures.BeawareofthemeaningofmajorgesturesusedinthecountriesoreconomiesthathavestrongbusinessconnectionwithChina.Chapter31234567TimeandPunctuality4AttitudestowardTimeAttitudestowardtimevaryfromculturetoculture.Twoofthemostimportanttimetypesthatrelatetoin
3、ternationalbusinessaremonotypeandpoly-typetime.5TimetypesFeaturesRepresentativeCulturesMono-typeDoonethingatatimeConcentrateonthejobTaketimecommitmentsseriouslyAreconsciousofpunctuationArecommittedtothejobShowrespectforprivateproperty;rarelyborroworlendAreaccustomedtoshort-termrel
4、ationshipTheUnitedStatesGreatBritainSwitzerlandGermanySingaporeHongKongMalaysiaIndonesiaPoly-typeDomanythingsatonceArehighlydistractibleandsubjecttointerruptionsConsidertimecommitmentsmorecasuallyArenotconsciousofpunctuationArecommittedtopeopleBorrowandlendthingsoftenTendtobuildli
5、fetimerelationshipLatinAmericaTheMediterraneanArabiccountriesAsiancountriesTable4.1AttitudestowardtimeindifferentculturesTimeandPunctuality6AttitudetowardpunctualityInsomecultures,suchastheChinese,andcountrieslikeGermany,beingpunctualissoimportantthatyouwillpersonallyinsultyourcli
6、entifyoudon’tarriveontime.Heorshewill“l(fā)oseface”.Inmanyothercountrieswherepunctualityisexpectedandvalued,youwillalwayswanttobeontime.Eventhoughyourclientwon’tbepersonallyinsultedifyouweretardy,youwillonlygainaprofessionalreputationandbuildasuccessfulrelationshipbyalwaysbeingpunctua
7、l.Inpartsoftheworld,theattitudetowardstimeandpunctualityismorerelaxed,asintheLatincountriesofCentralandSouthAmerica.However,don’tletthisrelaxedlocalattitudeundermineyourprofessionalism.Inmostcases,tobecredibleyou’reexpectedtoarriveontime.Yourclientmayormaynotmeetwithyouattheappoin
8、tedtime,butthisisnotmeanttobeinsu