資源描述：
《國(guó)際商務(wù)溝通課件劉志偉 ISBN9787566302496 PPTChapter04.ppt》由會(huì)員上傳分享，免費(fèi)在線閱讀，更多相關(guān)內(nèi)容在教育資源-天天文庫(kù)。
1、Chapter4NonverbalCommunicationObjectives2Appreciatehowattitudestowardtimeanduseofspaceconveynonverbalmessagesininterculturalcommunication.Understandtherolethateyecontact,smell,color,touch,andbodylanguageplayincommunicatingnonverballyinculturalsituations.Learnhowsilenceisusedtosend
2、nonverbalmessagesinvariouscultures.BeawareofthemeaningofmajorgesturesusedinthecountriesoreconomiesthathavestrongbusinessconnectionwithChina.Chapter31234567TimeandPunctuality4AttitudestowardTimeAttitudestowardtimevaryfromculturetoculture.Twoofthemostimportanttimetypesthatrelatetoin
3、ternationalbusinessaremonotypeandpoly-typetime.5TimetypesFeaturesRepresentativeCulturesMono-typeDoonethingatatimeConcentrateonthejobTaketimecommitmentsseriouslyAreconsciousofpunctuationArecommittedtothejobShowrespectforprivateproperty;rarelyborroworlendAreaccustomedtoshort-termrel
4、ationshipTheUnitedStatesGreatBritainSwitzerlandGermanySingaporeHongKongMalaysiaIndonesiaPoly-typeDomanythingsatonceArehighlydistractibleandsubjecttointerruptionsConsidertimecommitmentsmorecasuallyArenotconsciousofpunctuationArecommittedtopeopleBorrowandlendthingsoftenTendtobuildli
5、fetimerelationshipLatinAmericaTheMediterraneanArabiccountriesAsiancountriesTable4.1AttitudestowardtimeindifferentculturesTimeandPunctuality6AttitudetowardpunctualityInsomecultures,suchastheChinese,andcountrieslikeGermany,beingpunctualissoimportantthatyouwillpersonallyinsultyourcli
6、entifyoudon’tarriveontime.Heorshewill“l(fā)oseface”.Inmanyothercountrieswherepunctualityisexpectedandvalued,youwillalwayswanttobeontime.Eventhoughyourclientwon’tbepersonallyinsultedifyouweretardy,youwillonlygainaprofessionalreputationandbuildasuccessfulrelationshipbyalwaysbeingpunctua
7、l.Inpartsoftheworld,theattitudetowardstimeandpunctualityismorerelaxed,asintheLatincountriesofCentralandSouthAmerica.However,don’tletthisrelaxedlocalattitudeundermineyourprofessionalism.Inmostcases,tobecredibleyou’reexpectedtoarriveontime.Yourclientmayormaynotmeetwithyouattheappoin
8、tedtime,butthisisnotmeanttobeinsu
