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1、BUSINESSETIQUETTESINAUSTRALIAANDNEWZEALANDChapter2-41劉志偉-USTBALLRIGHTSRESERVEDChapter022Generalizations3AustraliaandNewZealandareseparatecountries,eachwithitsowndistinctnationalidentitythatincludesparticularcustomsandrulesofetiquette.Confusingtheiridentitiesingeneralconversationisusu
2、allynottoleratedandwillbequicklycorrected.Pointsofetiquettethatapplytobothcountriesincludethefollowing:Whenmeetingfriendsornewpeopleandwhenleavingthecompanyoffriendsorpeoplewhoonehasjustmetitisbecominglesscommontorequirethehandshaketobefirm,thoughmanyarestilloffendedbya‘limp’handshake
3、.Givingsomeonealimphandshakeisreferredtoasgivingsomeonea“deadfish”andisoftenviewedwithderision,especiallyincountryareas.Aquickclaspingofhandsmaybeokforyoungerpeople.Generalizations4LanguageRequestinga‘fannypack’canbeconsideredobsceneduetotheuseof“fanny”asaslangtermforfemalegenitalia.“
4、Bumbag”istheacceptablelocalvariationinsomeareas.Enquiringaboutwhichsportingteam“yourootfor”willbemetwithamusement.“Root”isavulgarterminAustraliaforsexualintercourse.Use“gofor”or“support”instead.“Barrackfor”isalsousedbysomeAustralians.Anenquiryaboutaperson’swellbeing(suchas“How’sitgoin
5、g?”or“Howareyougoing?”)isacommongreeting.Generallytheacceptedresponseis“Nottoobad”,anditisconsideredpolitetoaskthepersonthesamequestionback.Itisalsoconsideredpolitetogreetanyone,includingstrangers,inthisway.Bragging,orinitiatingdiscussionofone’sownachievements,isusuallyconsideredinpoo
6、rtaste.Theterm“bringaplate”issynonymouswith“potluck”Generalizations5PublicplacesAscarsdriveontheleftsideoftheroadinbothcountries,peoplemovingforwardwillgenerallygototheleftaswell.Whenwalkingonthepavement(usuallycalledthe‘footpath’),oneshouldwalkontheleft,wheneverpossible.Whentravellin
7、gonescalatorsormovingwalkways,oneshouldkeeptotherightwhenwalking,orkeeptotheleftwhenstanding.Whenusingpublictransport,itisrudetoboardbeforelettingotherpassengersdisembark.Itispolitetomovefromtheaisletothewindowseatifitisvacant,toallowotherspassengerstositdowneasily.Trainsandbusesinall
8、state