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1、淺析跨文化商務(wù)活動中的非語言交際-->本文探討的是跨文化商務(wù)活動中的非言語交際，旨在提高商人在做國際業(yè)務(wù)時的交際能力。非語言溝通在人們的生活中是無法避免的，這是我們?nèi)粘贤ㄖ蟹浅Ｖ匾摹Ｉ倘诵枰私庖粋€特定國家的正確的行為，使他們能夠避免無意中得罪了客戶。I.Introduction引言隨著科學(xué)技術(shù)的飛速發(fā)展，世界正在成為一個地球村。因此，國家之間的商務(wù)往來變得越來越頻繁。因此，學(xué)習(xí)與來自不同文化的另一個人溝通對于商人來說是至關(guān)重要的。entofscienceandtechnology,theoreandmorefrequent.
2、So,learningtomunicatedifferentcultureisvitalimportanttobusinesspersons.除了語言溝通，非語言溝通，如眼球運動，姿勢，觸摸和面部表情，也是非常重要的。它可以對人們的交流產(chǎn)生影響，反映了人們的思想和口頭溝通的補充。心理學(xué)家們認為，對他人產(chǎn)生的影響7％取決于別人說了什么，38％取決于別人怎么說，55％與肢體語言有關(guān)。Besidesverbalmunication,non-verbalmunication,suchaseyemovement,posture,toucha
3、ndfacialexpressions,isalsoofgreatimportance.Itcanexertinfluencesonpeople’smunication,reflectingpeople’sthoughtsandplementtheverbalmunication.Psychologistsclaimthattheimpactpeoplemakeonothersdependson7%essage,93%ofemotionmunicatedation.Itiscertainthatone’sunconsciousmo
4、vements,forexample,thegestureofliftingoftheeyebrooreadvantagesthanverbalones.Theyareofmoredirectness,moreconvenienceandmoreexpressiveness.Buttheymaycausesomeproblemsincross-culturesbusinessinteractions.Therefore,appropriateuseofnon-verbalsignalscanhelpbusinesspeopleto
5、achievebetterunderstandingandcontributetofurtherdevelopmentofinternationalbusiness.Apositiveandhonestmessageconveyedbyone’snon-verbalmunicationoreopportunitiesthanonecanthink.Non-verbalmessagescanmoveprospectsfromsuspiciontoopennessandreceptiveness.Peoplecanalsousebod
6、ylanguagetocalmhostileordissatisfiedclients.II.TheDefinitionandFunctionofNon-Verbalmunication非言語交際的定義和功能Sincenon-verbalmunicationisimportantandhappensallthetime,itissensibletoknounicationanditsfunction.Theknoisofmuchhelpinmunication.2.1TheDefinitionofNon-Verbalmunicat
7、ionDifferentexpertsdefinenon-verbalmunicationdifferently.Throughstudyingofthedefinitionsthatresearchershavegiven,here,itchoosesanddevelopsthepointsthatseemedessentialtobusinessmen,unicationinbusinessactivities.Itisdefinedasfollounicationinclude-->stoneofvoice,facialex
8、pression,eyelanguage,posture,gesture,useoftime,ho/herself,etc.,allofunicatemessages.Inbusinessunicationalsoinvolvesallthosen
