db11 t 488-2007 出租小轎車營運服務(wù)規(guī)范

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1、ICS03.220.20R11備案號：21004-2007DB北京市地方標(biāo)準(zhǔn)DB11/T488—2007出租小轎車營運服務(wù)規(guī)范StandardsforTaxicabOperationandService2007-07-04發(fā)布2007-11-01實施北京市質(zhì)量技術(shù)監(jiān)督局發(fā)布DB11/T488—2007目次目次.......................................................................................................................................

2、................................I前言......................................................................................................................................................................II1范圍....................................................................................

3、...............................................................................12規(guī)范性引用文件...............................................................................................................................................13術(shù)語和定義....................................................

4、...................................................................................................14基本要求...........................................................................................................................................................25服務(wù)方式........................

5、...................................................................................................................................26服務(wù)設(shè)施.........................................................................................................................................................

6、..27服務(wù)人員...........................................................................................................................................................38服務(wù)流程.........................................................................................................................

7、..................................49服務(wù)支持...........................................................................................................................................................510服務(wù)監(jiān)督..........................................................