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1、ICS03.220.20R11備案號(hào)：21004-2007DB北京市地方標(biāo)準(zhǔn)DB11/T488—2007出租小轎車營(yíng)運(yùn)服務(wù)規(guī)范StandardsforTaxicabOperationandService2007-07-04發(fā)布2007-11-01實(shí)施北京市質(zhì)量技術(shù)監(jiān)督局發(fā)布DB11/T488—2007目次目次.......................................................................................................................................
2、................................I前言......................................................................................................................................................................II1范圍....................................................................................
3、...............................................................................12規(guī)范性引用文件...............................................................................................................................................13術(shù)語(yǔ)和定義....................................................
4、...................................................................................................14基本要求...........................................................................................................................................................25服務(wù)方式........................
5、...................................................................................................................................26服務(wù)設(shè)施.........................................................................................................................................................
6、..27服務(wù)人員...........................................................................................................................................................38服務(wù)流程.........................................................................................................................
7、..................................49服務(wù)支持...........................................................................................................................................................510服務(wù)監(jiān)督..........................................................
