hotel reservation酒店預(yù)訂

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1、HotelReservations酒店預(yù)訂Howtoreservearoomasaguest?Howtoreservearoom?WaysofbookingPreviewWhatdoyouknowaboutroomtypesofahotel?按設(shè)施及規(guī)格分Divideaccordingtofacilitiesandspecification按級(jí)別分Divideaccordingtorank按朝向分Divideaccordingtotheorientation特殊房型Particularhousetype單人間SingleRoom雙人間Twin

2、Room/DoubleRoom大床間Double,KingsizeorQueensizeRoom標(biāo)準(zhǔn)間Standard(Single,DoubleorTwin)三人間Triple四人間Quad套間Suite公寓Apartment別墅Villa經(jīng)濟(jì)間EconomicRoom普通間StandardRoom高級(jí)間SuperiorRoom豪華間DeluxeRoom商務(wù)標(biāo)間BusinessRoom行政標(biāo)間ExecutiveRoom行政樓層ExecutiveFloor朝街房FrontViewRoom背街房RearViewRoom

3、城景房CityViewRoom園景房GardenViewRoom海景房SeaViewRoom湖景房LakeViewRoom山景房MountainViewRoom不限房型RunoftheHouse無(wú)煙標(biāo)準(zhǔn)間Non-SmokingRoom殘疾人客房HandicappedRoom帶廚房客房RoomwithKitchen相鄰房AdjoiningRoom連通房ConnectingRoomCategoryofRoomSingleRoomTwinRoomDoubleRoomHowtomakearoomreservationasahotel

4、clerk?ImformationneededStaffNameNumberofpeopleRoomtypeArrivaltimeDeparturetime...GuestRoomrateRoomtypeDiscountPayment...Howtoexpressyourself?DialogⅠAnFITRoomReservation散客預(yù)訂ListentothedialogandfillinthemissinginformationETA:estimatetimeofarrival預(yù)計(jì)抵達(dá)時(shí)間預(yù)計(jì)離開(kāi)時(shí)間：ETDRatequoted:報(bào)價(jià)Gt

5、d:GuaranteedGtdbooking有保證預(yù)訂N/A:notavailable未提到BasicProcedures-基本程序1.Greettheguest2.AskaboutreservationinformationDateofarrivalanddepartureRoomtypesNameandphonenumber3.Confirmthereservation...GreettheguestGoodmorning!Reservations.Helenspeaking.MayIhelpyou?問(wèn)候語(yǔ)+自報(bào)部門(mén)/崗位+介紹自己（英文）

6、+請(qǐng)問(wèn)有什么可以幫到您Role-playLiweiisatreceptiondeskmakingareservationofhotelroomsforhisbossandhisboss's3children.Thereceptionclerkgreetshim/her.ListeningStaff:NewGardenHotel,Lucyspeaking.HowcanIhelpyou?Customer:Doyouhaveyouanyvacancy?Staff:Yes,wehave.Whenwouldyouwantthem?Customer:Thr

7、oughtomorrownightuntilThursday,forthreenights.Staff:Yes,we’vestillgotrooms.Whatkindofroomwouldyoulike?Customer:Twosingleroomswithbathroom.Staff:Twosingleswithbath.OK.MayIhavethenames,please?Customer:WilsonandHolz.It’sMissHolzandmyself.Staff:I’veputitdown,Mr.Wilson.Pleaserepo

8、rtatthereceptionby2:00p.m.tomorrow.Otherwisewedonotguaranteethebooking.Staf