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《我國服裝營銷團(tuán)隊(duì)組織公民行為對(duì)團(tuán)隊(duì)績效影響研究》由會(huì)員上傳分享,免費(fèi)在線閱讀,更多相關(guān)內(nèi)容在學(xué)術(shù)論文-天天文庫。
1、廣西大學(xué)碩士學(xué)位論文我國服裝營銷團(tuán)隊(duì)組織公民行為對(duì)團(tuán)隊(duì)績效影響研究姓名:張慧杰申請(qǐng)學(xué)位級(jí)別:碩士專業(yè):企業(yè)管理指導(dǎo)教師:葉映20120628我國服裝銷售團(tuán)隊(duì)組織公民行為對(duì)團(tuán)隊(duì)績效影響研究摘要隨著服裝產(chǎn)品升級(jí)和品牌改造的不斷推進(jìn),服裝銷售行業(yè)逐漸進(jìn)入高景氣發(fā)展階段,銷售團(tuán)隊(duì)的工作績效與企業(yè)未來發(fā)展息息相關(guān),因而企業(yè)對(duì)影響銷售團(tuán)隊(duì)績效行為的關(guān)注度逐步升級(jí)。正向的組織公民行為是員工實(shí)現(xiàn)高績效的必要前提,對(duì)企業(yè)的發(fā)展意義重大,但目前服裝銷售行業(yè)往往把績效的關(guān)注點(diǎn)放在物質(zhì)激勵(lì)上,試圖通過單純的金錢刺激提高銷售人員的績效
2、,卻引發(fā)服裝銷售團(tuán)隊(duì)內(nèi)部成員的競爭,造成大量不必要的損耗,降低團(tuán)隊(duì)績效。因此,提高服裝銷售企業(yè)對(duì)銷售團(tuán)隊(duì)成員組織公民行為的關(guān)注度,加強(qiáng)團(tuán)隊(duì)成員的協(xié)助性、人際和諧及對(duì)組織的認(rèn)同,對(duì)于營造良好的團(tuán)隊(duì)氛圍,提高團(tuán)隊(duì)績效,起著重要的作用。本文以我國服裝銷售團(tuán)隊(duì)成員為研究對(duì)象,在對(duì)以往研究成果進(jìn)行深入分析和總結(jié)的基礎(chǔ)上,探索我國服裝銷售團(tuán)隊(duì)組織公民行為與團(tuán)隊(duì)績效的關(guān)系。通過訪談法、問卷調(diào)查法以及一系列數(shù)據(jù)分析方法,對(duì)我國服裝銷售團(tuán)隊(duì)組織公民行為與團(tuán)隊(duì)績效進(jìn)行量化研究,分析其現(xiàn)狀,找出目前服裝銷售團(tuán)隊(duì)組織公民行為及團(tuán)隊(duì)績
3、效當(dāng)中存在的問題。同時(shí)通過對(duì)數(shù)據(jù)進(jìn)行相關(guān)分析和回歸分析,尋找組織公民行為中與服裝銷售團(tuán)隊(duì)績效關(guān)聯(lián)性和影響較大的維度,針對(duì)現(xiàn)狀及關(guān)聯(lián)性提出具有建設(shè)性的提高團(tuán)隊(duì)績效的方法,以期為提升我國服裝銷售團(tuán)隊(duì)績效提供全新視角。關(guān)鍵詞:團(tuán)隊(duì)績效;組織公民行為;服裝行業(yè)OhinaCIothing8aIesteamorganizationaIcitizenshipbehavioronteamperformanceABSTRACTAlongwiththeclothingproductupgradesandthedevelopmen
4、tofthebrandtransformation,clothingsalesindustriesgraduallyintothehighboomstageofdevelopment,saIesteamworkDe南rmanceandbusinessfuturedeveIopmentarecloselyrelated,andtheenterprisetoaffectsalesteamperformancetheattentionof1behaviorgraduallyupgrade.Positiveorgan
5、izationalcitizenshipbehaviorisstafftorealizehighperformanceofthenecessarypremise。toenterprise’sdevelopmentisofgreatsignificance,buttheclothingsalesindustrytendstofocuSontheperformanceofthematerialincentive,tryingtoimprovethestimulusmoneysimplysalesstaffperf
6、ormance,butcauseclothingsalesteammembersoftheinternalcompetitionandcausedalotofunnecessaryloss。Ireducetheteamperformance.Thus,improvingclothingsalesenterprisesalesteammemberstheatte-Intionoforganizationalcitizenshipbehavior.strengthentheteammemberstoassists
7、ex,interpersonalIharmonyandorganizationaIculture,tocreateagoodatmosphereoftheteam,andincreaseteamperformance,playanimpcrtantrole.1nthispapertheclothingsalesteammembersastheresearch0bject,andintheIpastresearchresultsanalysis。summary,andonthebasisofexploringt
8、heclothingsalesteamorganizationcitizenshipbehavior,andtherelationshipbetweentheteamperformance.1Inthisinterview,questionnaire.a(chǎn)set.ofdataanalysismethod,oftheclothingsalesteamorganizationcitizenshipbeha