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1、--FEDERALEXPRESS(CHINA)Preparedby:WenningGuoJoeJiaoMaggieLiuArcheWangVickyWeiBruceHsuLydiaSuoABOUTFEDEXFedExExpressFederalExpressCorporation("FedExExpress11)istheworldslargestexpresstransportationcompany.Leveragingitsunmatchedairrouteauthoritiesandextensiveair/groundinfrastructure,FedE
2、xExpressconnectsmarkets,withinjust1to2businessdays,thatcomprise90%oftheworld'seconomicactivity?CoreBusinessTheFedExExpressglobaltransportationnetworkprovidesrapid,reliable,time-definitedeliveryofdocuments,packagesandfreightshipmentsworldwide.Astate-of-the-artinformationtechnologynetwor
3、kenablesinformation-richserviceofferings.Morethan2.5millioncustomersareconnectedelectronicallywithFedExExpress—throughitswebsiteforitscustomerautomationsystems一andabouttwo-thirdsofU.S?domestictransactionsareprocessedelectronicallyeverybusinessday.FEDEXHISTORYEarlyHistoryFederalExpressC
4、orporationwasfoundedin1971byFrederickW.Smithwitha$4millioninheritancefromhisfather.Smith'sideageneratedfromatermpaperaboutthepassengerroutesystemsusedbymostairfreightshippers,whichheviewedaseconomicallyinadequate?Smithstatedthatwhatwasneededwasasystemdesignedspecificallyforairfreightth
5、atcouldaccommodatetime-sensitiveshipmentssuchasmedicines,computerpartsandelectronics?InAugustof1971,afterastintinthemilitary,SmithboughtcontrollinginterestinArkansasAviationSales,locatedinLittleRock,Ark.Whileoperatinghisnewfirm,Smithidentifiedthetremendousdifficultyingettingpackagesand
6、otherairfreightdeliveredwithinadayortwo.Thisproblemmotivatedhimtodothenecessaryresearchforresolvingtheinefficientdistributionsystem.Thus,theideaforFederalExpresswasconceived?Thecompany,incoi-poratedinJune1971,officiallybeganoperationsonApril17,1973,withthelaunchof14smallaircraftfromMem
7、phisInternationalAirport.Onthatnight,FederalExpressdelivered186packagesto25U.S.cities-fromRochester,N.Y.toMiami,Fla.ThecompanywasnamedFederalExpressbecausetherewasapatrioticmeaningassociatedwiththeword"Federal"thatsuggestedaninterestinnationwideeconomicactivity.Atthattime,Smithwaswor
