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1、DesignForSixSigmaForCommercialQualityGECRD6sDESIGNFORSIXSIGMASeptember1999Define6sDESIGNFORSIXSIGMAAtTheCompletionOfThisSection,ParticipantsWillBeAbleTo:UnderstandThePurpose,ProcessAndOutputsOfTheDEFINEStageDevelopACharterForTheirProjectDevelopAMulti-GenerationalPlan(MG
2、P)DevelopAProjectPlanToManageTheProjectEstablishTeamRolesAndResponsibilitiesDMADV–DefineObjectivesServiceConcept/TargetCustomersDetermined(High-Level)BusinessCase,ObjectivesAndTargetsSetMulti-GenerationalPlan(MGP)DevelopedChampion,BB,MBB,AndCoreTeamDevelopedProjectContr
3、ols&TimelineInPlaceAndApprovedTeamCharterDocumentedAndReviewedWithChampionDefineWhat,Why,Who,How&WhenQuestionsToBeAnswered:WhatAreTheObjectivesOfTheProject?WhatScope,TimelineAndResourceCommitmentsAreRequired?DefineStepDeliverablesAnalyzeMeasureDesignVerifyDefineDefineRo
4、adMapPlan&Manage TheProjectDetermineProjectManagement Approach –ProjectControls –ProjectReviews –CommunicationPlan –Issues&RiskManagementDevelopProjectPlan –Planning/Requirements –DefineDeliverables/TimelineDevelopOrganizationalChangeManagementApproachScopeTheProjectDef
5、ineProjectScopeDevelopMulti-GenerationalProduct/ServicePlan(MGP)CommitResources/KickoffProject –Champion –MBB,BB –Cross-FunctionalTeam –DesignBudget –EstablishWorkingRelationshipsInitiateTheProjectIdentifyService/ProductConceptOr…DevelopProblem/GoalStatementDevelopBusin
6、essCaseDefineProjectLeadershipDraftCharterTools:MGP(Multi-GenerationalPlan)CustomerSurveys/InterviewsCharterGanttChartsAND/PERTChartCAPReviews:Tollgate1DefinePhaseAnalyzeMeasureDesignVerifyDefineMainDeliverable-TeamCharterDefineDefineStepModelDefineMeasureBusiness Strat
7、egyNewProductIntroductionMGPExisting“Broken”ProcessNewProduct/Service ConceptProblem/Goal StatementBusinessCaseMGPPProjectPlanCharter TheTeam, KickoffProjectCharterInitiateTheProject6sDESIGNFORSIXSIGMAInitiateTheProjectWorkGenerallyPerformedPriorToCommittingTeamResource
8、s/ProjectKickoff:IdentifyNewProduct/ServiceConcept(NPI)DevelopExistingProduct/ServiceProblemAndGoal Statement(
