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1、Chapter1HumanResourceManagementandCompetitiveAdvantage人力資源管理與競爭優(yōu)勢ResourcesofanOrganization組織來源Land土地Capital資金Equipment設備Labor勞動力TheEmploymentCycle雇傭周期Pre-SelectionPhase篩選前階段SelectionPhase篩選階段Post-SelectionPhase篩選后階段Pre-SelectionPhase篩選前階段HumanResourcePlanning人力資源計劃JobAna
2、lysis工作分析HumanResourcePlanning人力資源計劃StrategicPlan策略計劃NumberofEmployeesTypesofEmployees雇員人數(shù)與類型DemandForecasting需求預測SupplyForecasting供給預測JobAnalysis工作分析Gatheringjobinformation收集工作信息Analyzingjobinformation分析工作信息Documentingjobinformation工作信息歸檔JobAnalysis工作分析UsesofJobAnalysis工作
3、分析的使用JobQualifications工作質量SelectionTechniques篩選技巧TrainingPrograms培訓方案PerformanceAppraisal績效評估PayRates支付比率ProductivityImprovementPrograms提高生產力方案SelectionPhase篩選階段Recruitment招聘Selection篩選RecruitmentGoals招聘目標Suitablepoolofapplicants適當?shù)纳暾堈呷瞬艓霻imely時間性Costefficient成本效用Legal合法Se
4、lectionGoals篩選目標Accuratehiring.準確的雇傭Costefficient成本效用Legal合法Post-SelectionPhase篩選后階段Traininganddevelopment培訓與發(fā)展Performanceappraisal績效評估Compensation薪酬福利Productivityimprovementprograms提高生產力方案TrainingandDevelopment培訓與發(fā)展Trainingcurrentjobs培訓當前工作Developmentfuturejobs發(fā)展未來工作Train
5、ingandDevelopmentGoals培訓與發(fā)展目標Improveorganizationalperformance改進組織績效Enhanceknowledgeandskilllevelsofemployees提高雇員的知識和技能水平PerformanceAppraisal績效評估Jobperformancemeasurement衡量工作績效Communication溝通PerformanceAppraisalGoals績效評估目標Continueappropriatebehaviors.保持適當行為Correctinappropri
6、atebehaviors.改變不正當行為MakeHRM-relateddecisions.指定與人力資源管理有關的政策Compensation薪酬Pay薪金Wages工資Salaries薪水Benefits福利Healthinsurance健康保險Employeediscounts雇員貼現(xiàn)Other其他CompensationGoals薪酬目標Establishcompetentandloyalworkforce.建立有能力及忠誠的工作力量Maintaincompetentandloyalworkforce.保持有能力及忠誠的工作力量Con
7、trolcosts.控制成本ProductivityImprovementPrograms提高生產力方案Tiejobbehaviorstorewards約束工作行為直至獎勵Rewards獎勵financial物質non-financial非物質ProductivityImprovementProgramGoals提高生產力方案目標Motivateemployees.激勵雇員Improveproductivity.提高生產力ExternalInfluencesonHRM人力資源管理的外部影響Legal&Environmental法律與環(huán)境Wo
8、rkplaceJustice工作場所公平性Unions工會Safety&Health安全與健康HRM人力資源管理International國際化Social,Economic,a