酒店總機培訓計劃.doc

《酒店總機培訓計劃.doc》由會員上傳分享，免費在線閱讀，更多相關內(nèi)容在工程資料-天天文庫。

1、×ü?ú?￠éì???DD??à?μ????±í?a?t￡o??μê×ü?ú?à?μ?ì°???μê×ü?ú?à?μ?ì°??óìyμ??°μ??ù±?òa?ó￡oa?￠é¤ò?ìe?à?￠3??úèè?é?￠ó???1?·??￠ê1ó??′ó??￡b?￠μ??°èyéù???ú?ó?e￡??íè?μè′y30??ó|?Do?ò?′?￡???·?1ò??oó·??′1ò?ú?￡c?￠??′e?íD??￠?????￠?′ê??íè?òa?ó￡???′y?íè??￠áìμ??°?±1¤ò?êóí?èê?￡d?￠

2、òμ???μêì￡?×a?óμ??°?￠?°o??°?DD?·t?????ù×?è·?￡e?￠êì?¤ó??????ˉí??￠??μê?÷·???μ?D??￠￡?×?è???′e?íè??à???òμ￥μ?×é?ˉ￡??ü1??é????′e???íòé???êìa?￡?÷???ù±?·t??3ìDò￡oò??￠á???3ìDò1?￠·??íá???￠ùμ??°?????ò?Tè??óìyê±￡?ó|ìáD??íè?￡o?°?úê?·?Dèòaá????òé?oó?ù2|￡??±￠ú?ù?Yà′μ????ù

3、±¨μ??íè?D????￠·?o?ó?μ???o???￡?è??yè·??á????úèY?ê???????úá???μ￥é??￡￠???á????úèY?′ê?ò?±éó?à′μ???o?êμ￡?è?óDòé?êó|ó?à′μ????ù′?o?êμ￡?òa±￡?¤á????úèYμ?×?è·D??￡￠üμ±μ??°????ê±?é2éè??úí·á???μ?·?ê??±?ó?????íè?￡?òa?óó???±í′???3t?òá·￡?óD?àó|à??2?′ó??￡í?ê±??á????úèY????

4、2￠á?′?×ü?ú￡?ò?±??íè?2é?ˉ￡?è?????ê±??1y3¤?ò?Tè??óìyó|??á???μ￥?í?á?íè?·??ú?￡￠Yèy·??ó???úì?D′á???μ￥?°á???D?·a￡?ó|×￠òa×??￡1¤??￡?ó???í¨3??￠?ò?à?úèYíê??×?è·?￠??ê?±ê×??￠ê1ó??′ó?￡?2?μ?ó??úó?????á????úèY?￡￠Tòa?úμúò?ê±??í¨?aà?±?2??íá???μ￥?á?í·?￡???á???μ?μúò?áa?í?á?í

5、è?·??ú￡?μú?táa?í?á×üì¨￡?μúèyáaóéà?±?2???ê?oó￡?á?′?×ü?ú±?2é?￡2?￠×??íá?????×??íá????úèYì?D′?úá???μ￥é?￡????íè?·???μ?μ??°×aò??á×ü?ú9￡?2￠í¨?aμ±°à?ùóD?°???±￡?·2ê?×a?ó??·?μ?μ??°?ò?ú??·??ú2|′?·???ì??á×ü?úμ?￡?ò??é×a??×??íμ?á???￡?òa????±??í??·?oóè???á???￡??ù??μ??°??

6、?′?y3￡?￡?t?￠?DD?·t??3ìDò1?￠á?D??DD?￠ù?óêü?DD?ê±￡?òa×?è·????·?o??°?DD?ê±??2￠ó??íè?o?êμ￡?μ±ò??íè??ú·??ú′òμ??°òa?ó°?áíò??í·?μ??íè?×??DD?ê±￡?×ü?úòa?°ê±ó?áíò??íè?o?êμ2￠????￡?ò????íè?òa?ó?a×??￡￠úè???ì?D′?DD?????±í￡?°ü਷?o??￠?DD?ê±???￠????ê±???￠?íè?D????°±?×￠￡¨í

7、¨?aè?D????°???ü￡?￡??DD?????±íò?ê?á?áa￡?ò?áa×ü?úá?′??￠ò?áa???á×üì¨?￡￠?°′1??¨ê?è??DD?ê±￡?è??DD?ê±???úμ±è?08:00?a23:00????￡?ó|??í?ò?ê±??ê?è?82·??ú2￠ìáD????ü?°???±￡¨òa±ü?a?ú82·??úê?è??à??2?í?ê±??μ??DD?￡?￡??ì2é?DD?′òó??ú????μ?·?o??￠ê±??ê?·?×?è·?T?ó?￡￠ü??è???°àò

8、a°??ú×üì¨o???ò1°àê?è?μ??DD?ê?·??yè·￡???è??D°à??°à?°￡?òa???DD?????±í?Dμ?·?o??￠?íè?D???ó??????ú×êá??ù′?o???￡?±ü?aòò?íè?ìá?°í?·???èYò×μ?????ò????íè?μ?′í?ó?DD?￡??D°à??°à?°òa?ù?Yμ±è??í?é??D??ü??á???ò?é?μ?′òó???￡?ò