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1、跨境電商干貨：與海外買家溝通物流狀態(tài)的英語模板 郵政包裹一般常見狀態(tài)中，我們常常看到以下幾種： 包裹查無信息"NotFound"(當(dāng)包裹還未上網(wǎng)，官網(wǎng)未更新) 包裹正在運輸中“Transit”(當(dāng)包裹還在運輸中時) 包裹到達(dá)待取“PickUp”(當(dāng)包裹顯示已經(jīng)到達(dá)目的地國家) 包裹投遞成功“Delivered”(當(dāng)包裹顯示投妥，而收件人聲稱未收到時) 包裹運輸過久“Expired”(大部分為時效延誤/目的地國家不能查到投妥/官網(wǎng)不更新狀態(tài)等) 包裹可能異?！癆lert”(大部分為退件/海關(guān)單號/損壞/丟失等問題) Notfound:
2、 Dearvaluedcustomer: Hello!IappreciatethetimeyouhavetakentocontactusaboutyourorderwithtrackingnumberRC867773406HK(示例單號)andIamhappytoassisttoday. Aspertrackingresultpoweredby17track.net,I'mverysorrytoinformyouthatyouritemisstilllackoftrackinginformationrightnow.Ifyougotatracki
3、ngresultas"Notfound"it'stellingyouthatyourtrackinginformationisunavailable,itdoesn'tmeanthatwehaven'tbeenmailedyouritem. (Note:Theremaybeadelaybetweenscanningeventsandtheavailabilityoftrackinginformationrelatedtothosescanningevents.Thetrackinginformationmaynotappearonlineimmed
4、iately.Normallyittakesafewdaysaftertheitem(s)havebeensentfortrackingdetailstobeavailablefromtheshippingcarrier.) Therefore,pleaseholdonforafewmoredaysandtrytocheckyourordersometimelater? Thanksforyourbusinessagain! Haveaniceday! Bestregards,store888 Transit: Dearvaluedcus
5、tomer: Hello!IappreciatethetimeyouhavetakentocontactusaboutyourorderwithtrackingnumberRC867773406HK(示例單號)andIamhappytoassisttoday. Hereisalinkforyoutorefyourpackagestatusintransportation： 這里復(fù)制17track查詢完的結(jié)果鏈接就可以了?！ spercurrenttrackingresult,yourshipmenthasbeenshippedanddispa
6、tchedbytheshippingcarrierof(HKPost)RegisteredAirmailondate2014-09-21 Itisstillduringnormalshippingperiodandithasn'tarrivedinyourdestinationcountryas(countryname)yet.Iwouldbeverythankfulifyoucouldbemorepatiencewiththisoverseasshipment.Fromourexperience,forthiskindofmailtype,the
7、shippingtimeishighlydependonthepostalcarrierandlocalcustoms/taxes,etc.Itusuallytakesafewweeksfromourorigincountrytooverseasdestinationcountriesafterdispatching.Therefore,pleaseholdonforafewmoredaysandIwouldbeverygratefulifyoucanwaitforyourorderpatiently. Thanksforyourbusinessa
8、gain! Haveaniceday! Bestregards,store888 Pickup: 到
