顧客價(jià)值構(gòu)成要素及對(duì)顧客重購(gòu)行為的影響研究

顧客價(jià)值構(gòu)成要素及對(duì)顧客重購(gòu)行為的影響研究

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時(shí)間:2019-01-29

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1、Abstraetlessrelevant,andthenusingexploratoryfactoranalysistodetect,foundoutthefactorstructureofseedindustrycustomervalueelements;Confirmedthetwopossiblefactorstructurebyusingconfirmatoryfactoranalysis,chosenbetter,andtesttheirreliabilityandthevalidity,andulti

2、matelybuildacustomervalueelementsoftheseedindustrymodel.Onthisbasis,theestablishmentofseedindustrycustomervalueelementsofthecustomerrepurchaseimpaCtmodelbasedonthestudyrelatedtotherelationbetweenthecustomervalueandcustomerrepurchasebehavior,andthetheoryofseed

3、marketfactorsaffectingcustomerpurchasingbehavior;usingLogisticregressionanalysistoempiricalanalyzethemodel,andultimatelybuildacustomervalueoftheseedindustryontheelementsofcustomerrepurchaseimpactmodel.Throughresearch,themainconclusionsare."(1)Seedindustrycust

4、omervalueelementsmainincluding‘‘seedquality'’、‘'brand’’、‘‘seedprice'’、‘'technicalservice'’;Amongthem,‘‘seedquality'’including‘‘output'’,‘‘germinationrate'’,‘‘rateofoiloutput"and‘‘resistance'’,‘‘band'’including‘'brandawareness’’and‘'brandreputation’’,‘‘seedpri

5、ed’including‘‘reasonableprice'’,‘‘pricecompetition'’,and‘‘technicalservice'’including“buyrecommendations”,“plantingdemonstration'’and“technicalservice'’;Therelativitybetween‘‘seedquality'’andcustomervalueisthestrongest,followedby‘'brand’’,‘‘seedprice'’and‘‘te

6、chnicalservice'’.(2)Thethreeelementsof‘‘seedquality'’‘'brand'’and‘‘seedprice'’impactthefarmersrepeatpurchasesignificantly,farmer’Sageandeducationlevelalsoimpactthefarmersrepeatpurchase;Theimpactof‘‘brand'’onfarmersrepeatpurchasebehavioristhemostimportant,foll

7、owedby‘‘seedquality'’,then‘‘seedprice",theimpactofageandeducationlevelonfarmerrepurchasebehaviorissmallerthantheabovethreefactors;Thedegreeofimpactoffourcategoriesofcustomervalueelementsonthefarmersre-purchaseisnotconsistentwiththeweightthattheyintheoverallco

8、mpositionofcustomervalue.Basedontheseconclusions,thispaperputforwardfourproposalstotheseedcompanies:(1)Establishbrandawareness,enhancebrandimage.(2)Optimizetheproductperformancesuchasseed

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