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1、政企客戶論文:政企客戶市場營銷差異化策略【中文摘要】隨著我國市場化改革的不斷深入,中國電信市場已初步形成了多家運營商共分天下的格局。面對電信市場競爭的日益加劇,各企業(yè)必須進行市場細(xì)分,確定冃標(biāo)市場,實施差異化營銷。差異化營銷,又稱差異性市場戰(zhàn)略或差異性市場營銷,是指面對已經(jīng)細(xì)分的市場,企業(yè)選擇兩個或者兩個以上的子市場作為市場目標(biāo),分別對每個子市場提供針對性的產(chǎn)品和服務(wù)以及相應(yīng)的銷售措施。差異化營銷策略可細(xì)分為產(chǎn)品策略、價格策略、渠道策略以及促銷策略。本文從微觀層面,以廣西區(qū)電信北海公司政企客戶的差異化營銷作為研究對象,通過對具體企業(yè)的研究來透視差異化營銷的一般規(guī)律
2、。首先,闡述木研究的時代背景和意義,在進行文獻(xiàn)綜述的基礎(chǔ)上提出本文的研究思路和方法,并對相關(guān)理論予以概述。其次,分析了北海電信所處的內(nèi)部和外部環(huán)境,尤其是對北海電信的市場營銷環(huán)境進行了SWOT分析。再次,從實施差異化營銷的戰(zhàn)術(shù)層面,就產(chǎn)品、價格、服務(wù)和渠道四個方面,論述了北海電信公司采取的具體政企差異化營銷措施、存在的問題及解決方案。最后,對北海電信政企客戶實施差異化營銷戰(zhàn)略進行了總結(jié),并指出了本文的不足之處,提出了以后的完善方向。【英文摘要】Withtheunceasingdevelopmentandperfect!onoftheChinesemarketiza
3、tion,thetelecommunicationsindustryofChinahasinitiallybecometheonethatmanycompaniescansharewith?Confrontedwiththeincreasinglyfiercecompetitonofthetelecommunicationsindustry,allthecompaniesshouldsegmentthemarket,confirmthetargetmarketandcarryoutdifferentiatedmarketing?Differentiatedmark
4、etingisalsocalleddifferentiatedmaketingstrategyordifferentiatedmarketingmanagementwhichmeansthecompaniesshouldchoosetwoormoresubmarketasthetargetmarket,andsupplyeachsubmarketwiththeorientedproducts,servicesandthesalesmeasurescorrespondinglywhentheyareconfrontedwiththesegmentedmarket?T
5、hedifferentiatedmarketingcanbedividedintoproductsstrategy,pricestrategy,channelstrategyandsalespromotionstrategy.Fromthemicrocosmicpointofview,thisarticletakethestatecoscusomersofGuangxiBeihaiTelecommunicationCompanyasthestudyobjectinordertofindthegeneralruleofdifferentiatedmarketingt
6、hroughthestuyofthisspecificcompany.Firstly,thisarticlestatedthebackgroundandthesignificanceofthestudy,andtheresearchideasandmethodsweretoldinthebaseofliteraturereview,therelatedtheorieswerestatedaswelLSecondly,thisarticleanalizetheinternalandexternalenvironmentofBeihaiTelecommunicatio
7、n,andmadetheSWOTanalizationofitscompetitionsituationspecially.Thirdly,formtheimplementofthedifferentiatedmarketingpointofview,thisarticleexpoundedthemeasuresBeihaiTelecommunicationcompanytakes,theproblemsexistsanditssolutions,whichwasstatedfromfouraspects,products,price,servicandcharr
8、nel.A