資源描述:
《我國高校圖書館服務(wù)營銷策略研究》由會員上傳分享,免費在線閱讀,更多相關(guān)內(nèi)容在工程資料-天天文庫。
1、AbstractIntheinfonnation-socializedsociety,UniversityLibraryisundergreatdevelopmentpressurewhetheritfacesthetraditionalinformationserviceinstitutions,ormoreconvenientandwell-developednetworksearchengine.Itstraditionaloperatingmechanismandserviceconceptareinneedofrefbmi.Therefore,somelibraries
2、introducetheservicemarketing.ThisarticleisdividedintofourpartstostudytheservicemarketingstrategyofUniversityLibrary.ThefirstpartisanoverviewofthedevelopmentofservicemarketinginUniversityLibrary?StartingfromtheparticularroleofUniversityLibrary,ittellsthattheaimofservicemarketinginuniversitylib
3、raryistointroducelibrary^resourcesandservicetousers.Aftertheanalysisofnecessityandfeasibility,thepaperinvestigates39”985"universitiesaboutservicemarketingconditions,andanalyzestheexistingproblemsincludingrecognitionlevel>marketingpersonnel>applicationofnewmarketingmethodsandlibrarymarketingev
4、aluationsystem.ThesecondpartanalyzestheformulationandimplementofUniversityLibraryservicemarketingstrategy.Weneedtotaketwoaspectsintoconsideration.Intheaspectofself^construction.UniversityLibraryshouldusenewmarketingidea,makeaperfectmarketingplan,carryoutinternalmarketing,improvebasicequipment
5、levelandtransformservicepattern.Intheaspectofnewmarketingstrategyapplication,UniversityLibraryshouldpaymoreattentiontothetransformationoftarget-customermarketing、4Pmarketingandrelationmarketinginitsownway.Aboutthespecificimplementationofservicemarketingstrategy,itisimportanttosetagoal,surveyt
6、heusers.carryouttheplanandevaluateit.Thethirdpartintroducesspecificmarketingcases.AccordingtoBeijingNormalUniversitynadorablelanguagesendinggraduates11marketingcase,NationalTaiwanUniversityLibrar/sservicemarketingcase,andTsinghuaUniversitylibrary11lovelibraryvideosandgames11,thisparttriestopr
7、ovidereferenceforUniversityLibraryaboutmarketingideainnovation,promotionplanningandpromotionservice.Thefourthpartissummaryandoutlook.Startingfromtheconceptofuniversitylibraryandthemissionofmodemmarketing,itpointsoutthattheuniversitylibrarysho