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1、HotelTerminology(RoomsDivision--605)酒店專用術(shù)語(yǔ)（房務(wù)部605個(gè)）第1頁(yè)共9頁(yè)Ｅ（26）earlyarrival提前抵達(dá)EarlyBirdReport每日營(yíng)業(yè)報(bào)表EDP(ElectronicDateProcessingsystem)電腦室electricfan電扇electricjar電熱水壺electricplug電源插頭electricsocket電源插座elevator(=lift)(ref.Escalator)電梯 ?。▍ⅲ菏址錾堤荩〆-mail電子郵件employee員工、雇員employer雇主Enginee
2、ringDepartment工程部entrance通道entrancelamp門(mén)廊燈envelope信封eraser橡皮ETA-EstimatedTimeofArrival預(yù)抵時(shí)間ETD-EstimatedTimeofDeparture預(yù)離時(shí)間Europeanplan歐洲式計(jì)價(jià)（房費(fèi)不包餐）exchangerate（外幣）兌換率exit出口expectedarrival預(yù)抵客人extensioncord接線板e(cuò)xpecteddeparture預(yù)離客人expendingwallet(bydate/alpha)擴(kuò)展式文件夾extrabed(ref.rollawaybed
3、)加床English–ChineseDictionary英漢詞典Ｆ（31）facetowel面巾facsimile(=fax)傳真film膠卷Finda芬達(dá)firealarm火警firecontrol防火fireexitplan消防疏散圖FIT-ForeignIndividualTraveler散客float(=cashfloat)備用（現(xiàn)金）floordrain地漏FloorPlan樓層平面圖floortile地磚flowchart流程圖第5頁(yè)共9頁(yè)fluorescentlamp日光燈fluorescentpen(red/yellow/green)熒光筆fly蒼蠅
4、foambath泡泡浴folio(ref.bill)帳單（參、bill）FoodandBeverageDepartment(F&B)餐飲部forecast預(yù)測(cè)forwardingaddress前往地地址frame框freeofcharge(FOC)免費(fèi)freezer(=icebox)制冰器fridge(refrigerator)冰箱FrontDesk前臺(tái)FrontOfficeDepartment前廳部fullhouse滿房fulllengthmirror(forgroomingcheck)鏡子function（event）功能、活動(dòng)furniture家具Ｇ（9）gl
5、asswrapper杯套garden花園glue膠水grandmasterkey總?cè)f能鑰匙GreatWallCard(creditcard)長(zhǎng)城卡guarantee(GTD)擔(dān)保gullet地漏guesthistory客人歷史材料GuestQuestionnaire賓客意見(jiàn)書(shū)Ｈ（18）hairdryer吹風(fēng)機(jī)handtowel手巾handkerchief手絹handle把手hanger(ladiesandgentlemen)衣架（女式，男式）hardcoverbook(long/short)硬皮本heating加熱器hinge合頁(yè)high/peakseason旺季h
6、ighlightpen(red,blue,green)熒光筆hotelenvelope/hotelletterpaper飯店信封/信紙 hotelstationary酒店文具h(yuǎn)otwaterflask(=vacuumflask)熱水瓶houseaccount免費(fèi)帳housephone內(nèi)線電話HouseUse內(nèi)用房housecount房數(shù)第5頁(yè)共9頁(yè)HousekeepingDepartment客房部Ｉ（17）ice-cube冰塊ice-cubetray冰塊盤(pán)imprintmachine（信用卡）刷卡器incentive(group)獎(jiǎng)勵(lì)（團(tuán)隊(duì)）incident意外事故
7、Incognito保密客人indefinite不確定indexbook(bydate/alpha)索引（按日期/字母順序排）InformationDesk問(wèn)詢處inspection檢查inhousemovie閉路電視InternationalDirectDialing(IDD)國(guó)際直撥電話invoice收椐ironandboard熨斗和熨衣板ironing(=pressing)熨衣ironingboard燙衣板Ioweyou(IOU)欠條Ｊ（4）Jacket夾克衫JCBCard(creditcard)JCB卡（日本）joinin加入juniorsuite高級(jí)套房
